Who configures the specific appointment types and durations, like 60-minute cleanings versus 90-minute crown preps?

For Dental Practices

Your office manager or whoever handles scheduling day to day is typically the one who sets this up, usually with the Voksha onboarding team walking through it alongside them. It's the same information your front desk already carries in their head: how long each procedure type actually takes in your chairs, which provider or which room a given procedure needs, and any buffer time your practice builds in between patients. Common dental appointment types include cleanings and exams (usually 60 minutes), new patient exams with x-rays (60-90 minutes), fillings (30-60 minutes depending on the number of surfaces), crown preps and root canals (90 minutes or more), and quick consults or post-op checks (15-20 minutes). These aren't locked in permanently. If your practice adds same-day crown capability, changes how much time it blocks for a new-patient visit, or a provider decides they need more buffer time between oral surgery cases, you can update the configuration at any point, it's not a one-time setup that requires a full re-onboarding. Getting this right matters more for dental than for a lot of other businesses Voksha serves, because booking a 90-minute crown prep into a 60-minute slot creates a scheduling conflict for the rest of the day, and booking it too generously wastes chair time you could have filled. Most practices review their appointment-type configuration once during setup and then again after the first month once they've seen it running against real calls.