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AI Receptionist for Small Business

An AI Front Desk
Priced for a Small Business.

Voksha answers every call 24/7 and captures every lead, from $14/month billed per call, with appointment booking on Premium. No front-desk hire, no per-minute meter, no contract.

Definition

What Is an AI Receptionist for a Small Business?

An AI receptionist for a small business is voice AI that answers the company phone line in place of a front-desk hire. It greets the caller, answers routine questions, takes the caller's details, books appointments into a calendar (Voksha Premium), and escalates urgent calls on rules the owner sets. Voksha starts at $14 per month for 15 calls.

$14/mo
Starter, 15 calls
$168/yr
Starter annual cost
168 hrs
Covered per week
<5 min
To go live

Which Plan

What a Business Your Size Needs.

Plan choice comes down to monthly call volume and whether you need integrations. Here is where most businesses land.

Solo owner-operator

You are the receptionist, and every call you take is work you are not doing. Starter at $14 per month covers 15 calls, which suits a business taking a handful of calls a week. Starter answers and takes messages; booking is on Premium. Most solo trades, consultants and single-chair services land here.

Two to ten people

Calls arrive while everyone is with a customer, and there is no front desk to absorb them. Premium at $99 per month covers 150 calls with appointment booking, which fits most clinics, salons, small firms and service businesses at this size.

Ten to fifty people

You may already have someone answering phones part of the day. The AI front desk covers the other two thirds of the week plus overflow when the line is busy. Premium usually still fits; heavy inbound volume moves to Enterprise.

Multi-location or regulated

Routing by branch, HIPAA with a BAA, GDPR or CCPA, or a 99.9% uptime SLA moves you to Enterprise, from $990 per month, which includes per-location configuration, custom training and an API.

Capabilities

What It Does on Every Call.

The front-desk job, done by voice AI, consistently, on the first ring.

Answers every call

Picks up on the first ring, including several calls at once, so a busy hour never produces a busy signal.

Books appointments (Premium)

On Premium, checks your calendar, offers open times, and books, moves or cancels during the call.

Qualifies the caller

Asks your questions, sorts the inquiry against your criteria, and passes the ones worth your time to you.

Captures the details

Name, number, reason for calling, urgency and next step, delivered as structured fields rather than a voicemail.

Covers nights and weekends

Answers at 2am on a Sunday for the same price as 2pm on a Tuesday, with no out-of-hours premium.

Speaks your callers' language

English on Starter, two languages on Premium, and more on Enterprise.

Escalates on your rules

Takes a detailed message and alerts you whenever a call falls outside what you configured. On Premium, it can also transfer the call live to you or your team.

Keeps a record

Every call transcribed and summarized, so you can see what customers actually ask for.

Cost

What It Replaces, and What It Costs.

The three ways a small business covers its phone line, priced against each other.

What you are comparingVoksha (voice AI)Hiring a receptionistHuman answering service
Entry cost$14/month for 15 callsFive-figure annual salary plus payroll$99 to $350/month plus per-minute
Hours covered24/7/365, same rateRoughly 40 hours a weekBusiness hours, premium out of hours
Calls at the same timeSeveral at once, no busy signalOneQueued behind other callers
Appointment bookingBooks on the call (Premium)YesUsually a paid tier
LanguagesEnglish; 2 on Premium; more on EnterpriseWhatever they speakEnglish, Spanish as an add-on
ConsistencyIdentical script every callVaries by day and workloadVaries by operator and shift
Time to startUnder 5 minutesWeeks to hire and trainDays to onboard
CommitmentNo minimum, cancel anytimeEmployment contractMonthly minimums common

Options

Best AI Receptionist for Your Situation.

Voksha is not the right fit for every small business. Here is where each type of provider makes sense.

Tight budget, under 100 calls a month

Voksha Starter or Premium

$14/month for 15 calls or $99 for 150, billed per call, answering 24/7.

Want a flat monthly fee and simple setup

My AI Front Desk or Rosie

Both publish minute-bundle plans: Rosie from $49/month for 250 minutes, My AI Front Desk $99/month ($79 annual) for 200 minutes, as published September 2026.

Need a human on some calls

Smith.ai

AI plus live-agent hybrid, priced per call: AI free for 25 calls, Pro from $150/month for 75 calls, live agents from $300/month for 30 calls; costs rise with volume.

Every call must be a person

Ruby or a live answering service

Human receptionists from $250/month for 50 minutes at Ruby (as published September 2026), billed per minute.

Multi-location or franchise

Voksha Enterprise or Goodcall

Central configuration across locations; Voksha Enterprise from $990/month with multi-location support.

Full vendor-by-vendor pricing is in best AI receptionists in 2026 and the competitor pricing breakdowns.

FAQ

Small Business FAQs.

For most small businesses taking under 150 calls a month, the best AI receptionist is a per-call plan that answers 24/7 and, if you need it, books into your calendar. Voksha costs $14/month for 15 calls, or $99 for 150 calls with booking. If some calls must reach a human, a hybrid like Smith.ai fits better, at a higher price.

Yes. An AI answering service picks up every call, answers common questions and takes structured messages, without per-minute operator charges. Voksha works this way from $14/month, and books appointments on Premium. See the answering service for small business page for coverage details.

An AI receptionist for a small business is voice AI that answers the company phone line in place of a front-desk hire. It greets the caller, answers routine questions, takes the caller's details, books appointments into a calendar (Voksha Premium), and flags urgent calls on rules the owner sets, transferring them live on Premium. Voksha starts at $14 per month for 15 calls.

Voksha is $14 per month for 15 calls, $99 per month for 150 calls, and $1 for each additional call, with Enterprise from $990 per month. Human virtual receptionist services generally start between $99 and $350 per month and bill per minute above an included bundle, with a premium for after-hours coverage.

For most small businesses, substantially. A full-time receptionist is a five-figure annual salary plus payroll costs and covers roughly 40 hours a week. Voksha Starter is $168 a year and covers all 168 hours in a week, including the evenings and weekends when many consumer service calls arrive.

Count the calls you get in a typical month, and decide whether you need booking. Starter is $14 for 15 calls, then $1 per call, and costs less up to about 100 calls a month. From about 100 calls, Premium at $99 for 150 calls costs less, and it adds appointment booking and integrations. If you need multiple locations, HIPAA with a BAA or a 99.9% uptime SLA, Enterprise from $990 is the right tier.

Voksha answers on the first ring and responds in under 200 ms with a natural-sounding voice, so conversations feel like a person rather than a menu. You can also configure it to disclose that it is an AI assistant if you would rather be explicit.

You decide in advance. On every plan it takes a detailed message and alerts you right away; on Premium it can also transfer the call live to you or a team member. Nothing is dropped, and you get a transcript and summary either way.

Under 5 minutes. You forward your existing business number, describe what the business does and how calls should be handled (on Premium, connect your calendar), and it starts answering. There is no port, no new number and no contract.

Compare the plan cost against the value of one job. For most small businesses a single extra customer a month exceeds the $14 Starter plan several times over, which is why the calculation usually turns on average job value rather than call volume.

Front-desk coverage
for $14 a month.

Live in under 5 minutes, keep your existing number, and stop sending customers to voicemail.