Skip to main content

Dental Virtual Receptionist

The Dental Virtual Receptionist That Keeps the Chair Full

An unfilled hygiene slot is revenue you cannot recover. Voksha answers every call and, on Premium, books the right appointment length.

Overview

What a Dental Virtual Receptionist Does.

A dental virtual receptionist answers patient calls, books hygiene and treatment appointments with the correct duration and provider, and handles dental emergencies according to your protocol. Voksha answers 24/7 from $14 per month with per-call billing, with booking on Premium and HIPAA with a signed BAA on the Enterprise plan.

24/7
Patient call coverage
$14/mo
Starting price, 15 calls
First ring
Answer speed
<5 min
To go live on your existing number

Comparison

AI vs a Human Dental Virtual Receptionist.

How Voksha compares with an outsourced human virtual receptionist service on price, speed, coverage and languages.

What you are comparingVoksha (AI)Human virtual receptionist
Starting price$14/month for 15 calls$99 to $350/month for a starter block of minutes
How you are billedPer call. $1 for each call over your planPer minute, usually rounded up, with overage rates
Answer speedAnswers on the first ring and responds in under 200 msCallers can wait in a hold queue at busy times
Hours covered24/7/365 at the same priceBusiness hours standard, nights and weekends often cost extra
LanguagesEnglish on Starter, two languages on Premium, and more on EnterpriseEnglish, sometimes Spanish, billed as a bilingual add-on
ConsistencyIdentical script and quality on every callVaries by operator, shift and call volume
Calendar bookingBooks appointments into your calendar on Premium and EnterpriseMessage taking standard, booking is a paid tier
ContractNo minimum, cancel anytimeMonthly minimums and annual commitments common

The Problem

Why the Old Model Costs You Calls.

What a per-minute human service and a voicemail box quietly lose.

The chairside phone

Your front desk is checking a patient out while three lines ring. The calls that go to voicemail were mostly trying to book.

The empty hygiene slot

A cancellation two hours before the appointment is lost revenue unless someone works the list immediately.

The toothache at 9pm

Dental pain does not wait for business hours, and a patient in pain calls whoever answers.

The wrong appointment length

A crown booked into a cleaning slot pushes the whole afternoon back and frustrates the next three patients.

Why Voksha

How Voksha Delivers It.

An AI dental virtual receptionist that answers on the first ring, every time, for $1 per call after your included calls.

Dental Virtual Receptionist by Voksha

Voksha replaces per-minute meters and hold queues with AI that answers on the first ring and responds in under 200 ms, books appointments on Premium, and hands your team a clean summary of every call.

  • Every call answered live while your front desk handles the patient in front of them.
  • On Premium, the correct appointment type and duration booked, so hygiene, restorative and surgical work each get the right slot.
  • Emergency dental calls triaged to your on-call protocol rather than left on voicemail overnight.
  • Cancellation requests captured and sent to your team right away, so the open chair can be filled.
  • New-patient calls captured with insurance details, which is where most practice growth comes from.
Use Cases

How It Works Day to Day.

Book the new patient

New-patient enquiries are the highest-value calls a practice receives. They are answered live, with insurance captured, and booked on Premium.

Fill the hygiene gap

Late cancellations reach your team immediately, so the slot can be offered to the next patient.

Handle the emergency

Pain, swelling and trauma follow your triage rules, and on Premium reach the on-call dentist when they should.

Take the reschedule

Requests to move or cancel are taken on the call and sent to your front desk with the patient details.

FAQ

Common Questions.

A dental virtual receptionist answers patient calls, books hygiene and treatment appointments with the correct duration and provider (on Premium), captures new-patient and insurance details, triages dental emergencies to your on-call protocol, and takes reschedule and cancellation requests.

Yes, on the Premium plan. You map each procedure to its real chair time and to the providers who perform it, so a crown is never booked into a cleaning slot and the rest of the day does not run late.

Pain, swelling, trauma and post-operative complications follow the triage rules you define. On Premium, qualifying calls are routed to the on-call dentist. Non-urgent calls are captured and sent to your team.

Voksha starts at $14 per month for 15 calls, then $1 per additional call, with a $99 Premium plan covering 150 calls. Dental answering services and human virtual receptionist providers typically start at $99 to $350 per month plus per-minute usage.

Yes. New-patient calls collect the details you specify, including carrier, plan and member ID, so verification can begin before the patient arrives. Practices collecting this kind of patient information should be on the Enterprise plan, which includes HIPAA with a signed BAA.

It depends on your plan: English on Starter, two languages on Premium, and more on Enterprise. The practice always gets an English summary.

Keep every chair booked.

Go live in under 5 minutes by forwarding your existing number, and answer every call 24/7 from $14/month.