Voksha Research
The data behind a million answered calls.
Voksha’s AI receptionist has handled more than 1,000,000 real customer calls since December 2025. These reports turn that corpus into open data on when people call, why they call, what language they speak, and what it costs when no one picks up. Free to read, cite, and link.
Reports · Updated June 2026
The Voksha Call Intelligence Report
The flagship study of our first million calls: timing, intent, languages, AI resolution rate, and recovery — the benchmark all our other reports build on.
The After-Hours Economy
Roughly a third of calls arrive when the office is closed. Where that demand concentrates, and what happens to it when voicemail picks up instead.
The Language Gap Report
One in three Voksha calls isn’t in English. What that says about multilingual demand — and why callers single out being understood in their own language.
Missed Calls by Industry
Benchmark data for law firms, dental and medical practices, restaurants, home services, and SaaS — the verticals where an unanswered call costs the most.
The Missed-Revenue Methodology
A transparent, source-backed model for pricing a missed call — built so you can reproduce the math instead of repeating an unverified headline number.
All figures labeled “Voksha data” are drawn from anonymized, aggregated platform call records. All other figures are attributed to their original third-party source.
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Every report is free to cite. For interviews, custom data pulls, or commentary from the Voksha team, reach our press contact below.