Every Call to Your Baltimore Business, Answered

The median receptionist in the Baltimore metro area earns $37,600 a year (U.S. Bureau of Labor Statistics, May 2025). Voksha's Starter plan is $14 a month ($168 a year) with 15 calls included, and Premium, which adds appointment booking, is $99 a month ($1,188 a year) with 150 calls included; extra calls are $1 each. Voksha answers the phone; it doesn't greet walk-in visitors or do other front-desk work, so many Baltimore businesses use it to cover calls rather than to replace a person.

Yes. Voksha works with any business number you can forward, including Baltimore numbers in the 410, 443 and 667 area codes. You keep your number and forward calls to Voksha, and you can be live in under 5 minutes.

Yes. In Voksha's call data, 32% of calls to small businesses arrive outside weekday 9 to 5 and 23% arrive on weekends (After-Hours Economy report). For a Baltimore business that means calls before 9 am or after 5 pm Eastern Time (America/New_York), plus weekends and holidays. Voksha answers all of them, takes the caller's details and sends you a summary. On Premium, after-hours emergency routing can send urgent calls to you.

Maryland is an all-party consent jurisdiction for recording phone calls (Md. Code Ann., Cts. & Jud. Proc. § 10-402): everyone on the call has to agree before it is recorded. When a call crosses state lines, the stricter state's rule may apply, so the safe habit is to tell callers at the start that the call may be recorded. You can put that line in the script Voksha follows. This is general information, not legal advice.

Yes. Voksha works as a 24/7 answering service for Baltimore businesses, with calls answered by AI instead of a pool of live operators. It answers on the first ring and responds in under 200 ms, captures each caller's details, follows your script and sends you a summary of every call. On Premium it can also book appointments on your calendar.

Voksha charges per call, not per minute. Starter is $14/month for 15 calls and Premium is $99/month for 150 calls, with $1 per additional call on both. Enterprise starts at $990/month. There is a 7-day money-back guarantee.

An AI receptionist in Baltimore, MD is software that answers your business calls 24/7 so you don't miss callers. For small businesses around Baltimore's healthcare, professional services and technology sectors, Voksha picks up every call, takes the caller's details, follows your script and alerts you by email or text. Plans start at $14/month.

No. Starter answers every call, captures the caller's details, follows your call script and sends you a summary. Booking appointments on your calendar and connecting other tools are on Premium ($99/month), so Baltimore businesses that want callers booked straight in should choose Premium.

Starter answers in English. Premium answers in two languages you choose, for example English and Spanish, and Enterprise supports more languages.

Voksha takes the caller's name, number and question, and sends you an email or text alert with a summary so you can follow up. On Premium, after-hours emergency routing can send urgent calls to you.

Any business where the phone rings while the owner is busy. Baltimore's biggest sectors include healthcare, professional services and technology, and the small businesses around them often face the same problem: the front desk is checking a patient in while the phone keeps ringing, and new patients don't always wait on hold. You write the script, so Voksha answers the way your business does.

Yes. Voksha works with any business number you can forward, anywhere in Maryland and the rest of the United States. It serves 1,200+ local businesses in the US, Canada and the UK.