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Mindbody · Salon & Spa

Mindbody + Voksha: AI-Powered Booking for Wellness Businesses

Voksha's AI receptionist connects to your Mindbody platform to book classes, schedule services, answer membership questions, and manage your client relationships over the phone.

About the Integration

What is Mindbody?

Voksha integrates with Mindbody's platform to handle the full range of calls your wellness business receives. Whether a caller wants to book a yoga class, schedule a massage, or ask about membership options, Voksha accesses your Mindbody account to provide accurate, real-time answers and take immediate action. The integration supports both appointment-based and class-based booking models.

How It Works

Voksha + Mindbody Together.

Automated workflows that connect every call to your Mindbody account.

  1. Real-Time Booking from Phone Calls

    Callers describe the service or class they want, and Voksha searches your Mindbody schedule for matching availability, then books the session during the call.

  2. Instructor & Therapist Availability

    When a client requests a specific instructor or therapist, Voksha checks their individual Mindbody schedule and offers available times, or suggests similar providers.

  3. Service-Specific Scheduling

    Voksha distinguishes between service types in your Mindbody catalog - a 60-minute deep tissue massage versus a 90-minute hot stone treatment - and allocates the correct time and room.

  4. Client Profile Lookup

    Voksha identifies returning callers via their phone number in Mindbody, accesses their visit history and class packages, and can inform them how many sessions remain on their pass.

  5. Automated Confirmations

    Once an appointment or class enrollment is confirmed, Voksha triggers Mindbody's notification system to send the client an email or text confirmation with all relevant details.

Benefits

Benefits of Voksha + Mindbody.

Capture Revenue from Every Call

Phone calls that previously went to voicemail during classes or sessions now convert into bookings, directly increasing your fill rate and revenue.

Handle Class and Appointment Models

Unlike generic booking bots, Voksha understands the difference between enrolling in a group class and scheduling a private appointment within Mindbody.

Membership and Package Awareness

Voksha can check a caller's remaining sessions, membership status, and pricing tier - answering common questions without transferring to staff.

Multi-Location Routing

For businesses with multiple Mindbody locations, Voksha routes callers to the correct studio and books within that location's specific schedule.

Use Cases

Real-World Use Cases.

Morning Class Enrollment Surge

Your studio releases next week's class schedule at 8 AM and receives a flood of calls. Voksha enrolls callers into their preferred Mindbody classes simultaneously, preventing a front-desk bottleneck.

Spa Package Booking

A caller wants to book a couples massage and facial package for an anniversary. Voksha checks therapist and room availability in Mindbody, schedules back-to-back services in the right treatment rooms, and confirms the entire package.

Membership Inquiry After Hours

A prospective member calls at 9 PM asking about pricing and class options. Voksha explains your Mindbody membership tiers, class credits, and introductory offers, then books their first class to lock in the trial.

FAQ

Questions about
Voksha + Mindbody.

Yes. Voksha can enroll callers in group classes, check class capacity, and manage waitlists - all through the Mindbody API. It handles both class-based and appointment-based booking models.

Voksha can book appointments and classes that utilize the client's existing payment method on file in Mindbody. For new payment methods, the caller is guided to complete payment through Mindbody's secure client portal.

Voksha reads your Mindbody pricing structure including member rates, drop-in rates, and package pricing. It provides accurate pricing information to callers based on their membership status.

The Mindbody integration is an Enterprise plan feature. It includes full API connectivity, custom workflow setup, and dedicated onboarding support.

Activate the
Mindbody Integration.

Available with every Voksha plan. Get custom AI workflows, dedicated onboarding, and direct Mindbody connectivity.