In this guide
Introduction
Law firms lose potential clients when intake calls go unanswered or wait for a callback. This guide covers everything from qualifying frameworks to technology setup to ethical compliance.
Automation Benefits
AI intake systems answer every call, ask your screening questions, capture case details, and (on Voksha Premium) book consultations. The result is 24/7 intake coverage: 32% of calls arrive outside weekday 9-5, according to Voksha's After-Hours Economy report.
Key Takeaways
AI intake answers every call 24/7, including the 32% that arrive outside weekday 9-5
Clear qualification criteria are essential for effectiveness
Integration with case management eliminates manual data entry
Must disclose AI is not a lawyer but can gather information
Measure missed intake calls first, then compare them with the cost of coverage