Is there a contract or cancellation fee if we switch from our current dental answering service to Voksha?

For Dental Practices

No. Voksha bills month-to-month with no long-term contract, so you can cancel anytime without an early termination fee, and there's a 7-day money-back guarantee if it's not working out. The real switching cost isn't contractual, it's operational: you'll need to update your after-hours call forwarding (most practices forward their main line to their answering service after hours, so you're just repointing that forward to Voksha), connect your scheduling calendar, and give your front desk a short window to get comfortable seeing AI-booked appointments show up alongside the ones they book manually. Practices coming off a per-minute or per-call answering service often run the two in parallel for a week or two during the transition, forwarding after-hours calls to Voksha while keeping the old service as backup, before fully cutting over. Because there's no contract lock-in on either side, this parallel-run approach is low risk: if Voksha isn't triaging emergencies the way your practice wants or isn't booking cleanly into your calendar, you can cancel within the guarantee window or simply revert the call forwarding back to your previous answering service without penalty. Most practices that switch do so because per-minute answering service billing becomes unpredictable during busy months, whereas Voksha's per-call pricing on top of a flat plan fee is easier to forecast month to month.