Law Firm Virtual Receptionist
The Law Firm Virtual Receptionist That Runs Real Intake
Legal callers contact several firms in one sitting and retain whoever answers first. Voksha answers on the first ring, runs your intake questions, and gets the lead to you before they dial the next firm.
Overview
What a Law Firm Virtual Receptionist Does.
A law firm virtual receptionist answers prospective client calls, runs the intake questions that determine case type and viability, captures conflict-check details, and books consultations into the attorney calendar. Voksha covers this 24/7 from $14 per month (consultation booking is on Premium), billed per call instead of the per-minute model human legal answering services use.
- 24/7
- Intake coverage
- $14/mo
- Starting price, 15 calls
- First ring
- Answer speed
- <5 min
- To go live on your existing number
Comparison
AI vs a Human Law Firm Virtual Receptionist.
How Voksha compares with an outsourced human virtual receptionist service on price, speed, coverage and languages.
| What you are comparing | Voksha (AI) | Human virtual receptionist |
|---|---|---|
| Starting price | $14/month for 15 calls | $99 to $350/month for a starter block of minutes |
| How you are billed | Per call. $1 for each call over your plan | Per minute, usually rounded up, with overage rates |
| Answer speed | Answers on the first ring and responds in under 200 ms | Callers can wait in a hold queue at busy times |
| Hours covered | 24/7/365 at the same price | Business hours standard, nights and weekends often cost extra |
| Languages | English on Starter, two languages on Premium, and more on Enterprise | English, sometimes Spanish, billed as a bilingual add-on |
| Consistency | Identical script and quality on every call | Varies by operator, shift and call volume |
| Calendar booking | Books appointments into your calendar on Premium and Enterprise | Message taking standard, booking is a paid tier |
| Contract | No minimum, cancel anytime | Monthly minimums and annual commitments common |
The Problem
Why the Old Model Costs You Calls.
What a per-minute human service and a voicemail box quietly lose.
The shopping caller
A prospective client with a personal injury or family matter calls three or four firms in one sitting and retains the first one that answers with a human-sounding voice.
The courtroom blackout
You are in a hearing or a deposition for hours. Every intake call in that window reaches voicemail.
The thin message
"Call back about a car accident" tells you nothing about date of loss, injuries, insurance or whether the matter is even in your practice area.
The conflict risk
Intake taken by someone without a script can miss the adverse party name that would have flagged a conflict before you took the call any further.
Why Voksha
How Voksha Delivers It.
An AI law firm virtual receptionist that answers on the first ring, every time, for $1 per call after your included calls.
Law Firm Virtual Receptionist by Voksha
Voksha replaces per-minute meters and hold queues with AI that answers on the first ring and responds in under 200 ms, books appointments on Premium, and hands your team a clean summary of every call.
- Every prospective client call answered live, including nights and weekends when accidents and arrests happen.
- Your intake script run in full: case type, date of incident, jurisdiction, adverse party and current representation.
- Non-viable and out-of-practice-area matters screened out before they consume attorney time.
- On Premium, consultations booked into the attorney calendar with the intake summary attached.
- Spanish-speaking callers covered on Premium, which includes two languages, and more languages on Enterprise.
How It Works Day to Day.
Capture the after-hours matter
Arrests and accidents do not happen in business hours. Those calls are answered, screened and sent to you.
Run the intake script
Every question you would ask is asked, in the same order, on every call, and delivered as a structured summary.
Collect conflict details
Adverse party and related names are captured on the call so a conflict check can run before the consultation.
Screen the practice area
Matters outside what you handle are politely declined or referred, without an attorney spending twenty minutes on the call.
A law firm virtual receptionist answers prospective client calls, runs the firm intake script to establish case type, date of incident and jurisdiction, captures conflict-check information, screens out matters outside the practice area, and books qualified consultations into the attorney calendar (on Premium).
Yes. You supply the intake script and Voksha runs it on every call in the order you define, including practice-area-specific questions such as date of loss, injuries, insurance carrier or opposing counsel.
It captures the information a conflict check needs, including the adverse party and related names, and delivers it in the call summary. The check itself remains with the firm.
Voksha starts at $14 per month for 15 calls, then $1 per additional call, with a $99 Premium plan covering 150 calls. Legal answering services and human virtual receptionist providers typically start at $99 to $350 per month plus per-minute usage.
Yes. Voksha is SOC 2 compliant and ISO 27001 compliant on every plan, with AES-256 encryption at rest and TLS 1.2+ in transit, and access is restricted to your firm. Firms whose intake involves medical records can get HIPAA coverage with a signed BAA on the Enterprise plan.
Yes, on the Premium plan, which includes two languages such as English and Spanish. Starter answers in English, and Enterprise adds more languages. The firm always gets an English summary of the matter.
Explore more
See how Voksha works as a law firm virtual receptionist alongside pricing, ROI, and related services.
Cities We Serve
Answer every intake call first.
Go live in under 5 minutes by forwarding your existing number, and answer every call 24/7 from $14/month.