Bilingual Answering Service
The Bilingual Answering Service That Speaks Every Caller's Language
Plenty of callers would rather speak their own language. On Premium, Voksha answers in English and a second language of your choice, such as Spanish, Korean or Chinese, so no caller is put on hold for a translator. Enterprise adds more languages.
Overview
What a Bilingual Answering Service Does.
A bilingual answering service answers your business calls in more than one language so you never lose a customer to a language barrier. Voksha answers in English on Starter, two languages on Premium, and more on Enterprise, 24/7, with no per-language fee, and sends you an English summary of every call.
- 2
- Languages on Premium
- 24/7
- Coverage in both languages
- <200ms
- Response time
- $99/mo
- Premium, 150 calls included
The Problem
Why Businesses Need a Bilingual Answering Service.
The calls a traditional service and a voicemail box quietly lose.
The language wall
A Spanish-speaking customer calls, hits an English-only menu, and hangs up. In diverse neighborhoods that happens every week.
The translator scramble
Traditional bilingual services staff a handful of Spanish operators. Mandarin, Vietnamese, or Tagalog callers get a callback hours later, if at all.
The per-language surcharge
Live bilingual answering services charge a premium for a second language and simply cannot cover a third or fourth.
The lost repeat business
Customers come back to businesses that speak their language. English-only answering leaves that loyalty on the table.
Why Voksha
How Voksha Delivers It.
An AI bilingual answering service that answers instantly, every time, with $1 per call after your included calls.
Bilingual Answering Service by Voksha
Voksha replaces per-minute meters and voicemail with AI that answers on the first ring, responds in under 200 ms, books appointments on Premium, and hands your team a clean summary of every call.
- Answer callers in English or your second language automatically, with no menu, no operator handoff, and no wait.
- A second language is included on Premium and more languages are available on Enterprise, not billed as costly per-language add-ons.
- Natural-sounding voice that answers on the first ring and responds in under 200 ms, so conversations feel human, not translated.
- Capture leads, take messages, and book appointments in the caller's language, then deliver you a clean English summary.
- 24/7 coverage across every time zone, so international and after-hours callers are never missed.
How It Works Day to Day.
Serve multilingual neighborhoods
Clinics, salons, and home-services businesses in diverse markets answer every caller in their language without hiring multilingual staff.
Serve visitors and newcomers
Seasonal residents, tourists, and new arrivals are answered in their language around the clock, not sent to voicemail.
Understood the first time
Callers hear their appointment time read back and confirmed in their own language, so nobody arrives on the wrong day.
Deliver English summaries
Your team gets every call transcribed and summarized in English, no matter what language the conversation happened in.
A traditional bilingual answering service staffs live operators in one or two languages, usually English and Spanish, and charges extra for each. Voksha answers in two languages on Premium and more on Enterprise, with no per-language fee, 24/7, and delivers you an English summary of every call.
Starter answers in English. Premium answers in English plus a second language of your choice, such as Spanish, Korean or Chinese. Enterprise adds more languages for businesses whose callers speak many. On a multilingual plan, Voksha detects the caller's language and responds in it automatically.
There is no per-language fee. A second language is included on Premium, which is $99/month for 150 calls, then $1 per additional call. If you need more than two languages, Enterprise starts at $990/month.
Voksha uses natural-sounding voices with sub-200-millisecond response times, so conversations feel human. You can also configure it to disclose that it is an AI assistant if you prefer.
Yes. Voksha is a multilingual AI phone answering service: on Premium it answers in two languages in a natural voice, Enterprise adds more, and your team gets an English summary of every call. There is no per-language surcharge.
Yes. You set the rules. Voksha takes a message for your team to return on every plan, and on Premium it can transfer the call to your team, whenever a conversation falls outside what you have configured it to handle.
Explore more
See how Voksha works as a bilingual answering service alongside pricing, ROI, and related industries.
Cities We Serve
Answer every caller in their language.
Go live in under 5 minutes by forwarding your existing number, and start answering every call 24/7 from $14/month.