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Dental Practices

Can Voksha handle appointment confirmation calls or reminders to cut down on no-shows?

Avi NashVP of Growth

For Dental Practices

Yes. Dental no-show rates typically run somewhere between 10-20% depending on the practice and patient population, and every no-show is a chair sitting empty that could have been filled with a $150-400 hygiene visit or a much higher-value restorative procedure. Voksha can call or text patients ahead of their appointment to confirm, and because it's connected to your live calendar, it can do more than a generic reminder, if a patient says they need to reschedule during that confirmation call, it can move them to a new slot on the spot rather than just noting the appointment as unconfirmed and leaving a gap for your front desk to fill later. That immediate rebooking is the part that actually protects your schedule, since a cancellation caught three days out with the slot immediately reopened to your waitlist or filled by a recall call is very different from a no-show discovered when the patient simply doesn't walk in. For practices running tight hygiene schedules where a single no-show creates a real production gap for the day, even a modest reduction in no-shows, catching and refilling two or three slots a month, tends to be worth more than the cost of the plan itself. This runs alongside, not instead of, whatever reminder texts you already send through a platform like Weave or Solutionreach, it adds a live conversation and same-call rebooking option rather than just another one-way reminder.

Yes. Dental no-show rates typically run somewhere between 10-20% depending on the practice and patient population, and every no-show is a chair sitting empty that could have been filled with a $150-400 hygiene visit or a much higher-value restorative procedure. Voksha can call or text patients ahead of their appointment to confirm, and because it's connected to your live calendar, it can do more than a generic reminder, if a patient says they need to reschedule during that confirmation call, it can move them to a new slot on the spot rather than just noting the appointment as unconfirmed and leaving a gap for your front desk to fill later. That immediate rebooking is the part that actually protects your schedule, since a cancellation caught three days out with the slot immediately reopened to your waitlist or filled by a recall call is very different from a no-show discovered when the patient simply doesn't walk in. For practices running tight hygiene schedules where a single no-show creates a real production gap for the day, even a modest reduction in no-shows, catching and refilling two or three slots a month, tends to be worth more than the cost of the plan itself. This runs alongside, not instead of, whatever reminder texts you already send through a platform like Weave or Solutionreach, it adds a live conversation and same-call rebooking option rather than just another one-way reminder.

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