Does Voksha meet HIPAA and GDPR requirements if we serve healthcare clients or international clients?

For Accounting Firms

HIPAA and GDPR compliance are available on Voksha's Enterprise plan, which starts at $990 a month with a custom call volume. This matters for accounting firms in two common scenarios. First, firms that serve healthcare practices, medical groups, dental offices, or other clients where intake calls might touch protected health information, for example a bookkeeping client discussing patient billing disputes or a workers' compensation-adjacent engagement, should be on the Enterprise tier rather than Starter or Premium, since HIPAA-level handling is not included on those plans. Second, firms with international clients or a physical presence serving EU residents (increasingly common for firms doing cross-border tax advisory or working with expatriate clients) need GDPR-compliant data handling, also an Enterprise-tier feature. Firms on Starter or Premium that only serve US-based individual and small-business clients with no health information exposure generally do not need to upgrade for compliance reasons alone, those plans are built for standard business contact and scheduling data, not regulated health or EU personal data categories. If your firm is unsure which category it falls into, the practical test is whether any of your regular callers are likely to discuss health information (patient billing, medical practice financials, disability-related filings) or whether you have a meaningful EU client base subject to GDPR, if either is true, Enterprise is the appropriate tier rather than something to work around on a lower plan.