How does Enterprise pricing work if our firm's call volume does not match the standard tiers?

For Accounting Firms

Enterprise starts at $990 a month and is built around a custom call volume rather than a fixed cap like Starter's 15 or Premium's 150, so pricing is set to match your firm's actual traffic instead of forcing you into overage charges every month. This is the right tier once a firm consistently exceeds Premium's 150-call allotment, which happens quickly for multi-partner practices running paid search or referral campaigns during tax season, or for firms that provide overflow phone coverage across several offices. A ten-person firm fielding 500-800 calls a month across January through April, for example, would pay meaningful overage on Premium (roughly $350-650 a month beyond the base $99), whereas a custom Enterprise volume sized to that traffic is typically more cost-efficient month over month. Enterprise is also the only tier with HIPAA and GDPR compliance available, which matters for firms whose intake calls touch protected health information, such as practices handling workers' compensation bookkeeping, disability-related tax filings, or international clients subject to GDPR. Because Enterprise volume is custom, firms work with Voksha directly to size the plan to expected call patterns, including the seasonal swing between off-season and tax-season traffic, rather than being locked into a one-size allotment. Like every other tier, Enterprise is billed month-to-month with no long-term contract, so a firm that overestimates its volume in year one can renegotiate the custom allotment for the next season rather than being stuck.