How much should a small CPA firm expect to pay for Voksha during tax season?

For Accounting Firms

Most small firms (one to five CPAs) land on Premium at $99 a month, which includes 150 calls, with overage billed at a flat $1 per call beyond that. Tax season call volume is not evenly spread: a firm that fields 20-30 calls a day in the off-season commonly jumps to 150-250 calls a day between late January and April 15, with a second smaller spike around the October extension deadline. At 200 calls a day for even one week during peak season, a firm blows past 150 monthly included calls fast, so realistic January-April spend for an active firm running ads or getting steady referral volume is often $99 plus $150-400 in overage in the busiest months, roughly $250-500 a month during the surge itself, dropping back toward $99 or even Starter's $14 in June through December. A firm doing under 15 calls a month year-round, like a very small solo practice with mostly existing clients, can stay on Starter at $14 a month even through a modest tax-season bump. Firms running significant tax-season marketing spend, multiple preparers, or handling overflow for a larger practice usually outgrow Premium and move to Enterprise, which starts at $990 a month with a custom call volume built around actual traffic rather than a fixed 150-call cap. Because billing is month-to-month with no contract, a firm can run Starter most of the year and upgrade to Premium or Enterprise just for the January-April window, then downgrade again afterward.