Does the pricing make sense for a high-volume restaurant getting 500+ calls a month?

At 500+ calls a month, Premium's $99/month plus overage starts adding up fast, 350 calls beyond the 150 included works out to $350 in overage on top of the base plan, for $449/month total. At that volume, Enterprise, which starts at $990/month with custom call volume, is worth evaluating directly, since a custom volume tier is typically more cost-efficient per call at high volume than stacking overage charges on Premium indefinitely, and it also unlocks HIPAA and GDPR compliance and other Enterprise features that high-volume operations, especially multi-location groups, are more likely to need.

Where restaurants hit 500+ monthly calls: a busy full-service restaurant with strong reservation demand, meaningful takeout volume, and regular catering inquiries can genuinely reach this on its own, especially during peak season, but it's more common for this volume to come from a small restaurant group, 3-5 locations combined, running under one account rather than a single restaurant. Combining locations under one Enterprise plan with custom volume pricing is almost always the more economical structure than each location running its own separate Premium subscription and each hitting overage independently.

The practical move is to track actual call volume for a month or two once you're consistently running near or above Premium's 150-call limit, then have a direct conversation about Enterprise custom pricing based on your real number rather than guessing, since the per-call economics at genuine scale are meaningfully different from a single-location restaurant's typical volume.