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Restaurants

Does our host still see reservations in real time when Voksha books them?

Avi NashVP of Growth

For Restaurants

Yes. When Voksha books a reservation, it syncs to your calendar system, Google Calendar, Outlook, or Calendly, in real time, so your host stand isn't discovering new bookings by checking a separate app or waiting for an end-of-day report. If your host stand already runs off a shared Google Calendar or a synced Outlook calendar, common for restaurants that don't use a dedicated reservation platform like OpenTable or Resy, a table Voksha books at 9pm on a Thursday for Saturday at 7pm shows up immediately, the same as if a host had typed it in themselves.

Yes. When Voksha books a reservation, it syncs to your calendar system, Google Calendar, Outlook, or Calendly, in real time, so your host stand isn't discovering new bookings by checking a separate app or waiting for an end-of-day report. If your host stand already runs off a shared Google Calendar or a synced Outlook calendar, common for restaurants that don't use a dedicated reservation platform like OpenTable or Resy, a table Voksha books at 9pm on a Thursday for Saturday at 7pm shows up immediately, the same as if a host had typed it in themselves.

For restaurants using a dedicated reservation platform, the practical workflow is usually running Voksha's calendar sync as the source of truth and having a host cross-check or manually enter into OpenTable or Resy if you're not on a direct integration for that specific platform, or using Voksha for after-hours and overflow capture while your primary system handles in-house bookings during staffed hours. Either way, no reservation Voksha takes disappears into a separate silo your team has to remember to check.

This is specifically what solves the after-hours gap: a customer calling Thursday at 10pm about a Saturday 7pm table isn't leaving a voicemail that gets checked at 10am the next morning, potentially after they've already booked somewhere else. The reservation lands on the calendar your host is already looking at when they open up Friday morning, already confirmed.

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