How does setup work if we already use AppFolio or Buildium?

For Property Management Companies

You keep AppFolio or Buildium as your system of record; Voksha connects to it rather than replacing it. During setup, you link your AppFolio or Buildium account so work orders created from tenant calls sync automatically with unit number, tenant name, issue description, and urgency level already filled in, the same fields your maintenance team already checks each morning. You also load your property list (addresses, unit counts, amenity details, pet policy, application requirements) either by importing directly from your property management software or pasting details for each property, so Voksha can answer prospect questions accurately without a human checking a spreadsheet. Next you set your maintenance escalation rules: which issues count as true emergencies (flooding, no heat, no AC in extreme heat, gas smell, broken locks) that trigger an immediate alert to your on-call staff, versus routine requests that get logged as a standard work order for business-hours follow-up. You also connect your leasing calendar, Google Calendar, Outlook, or Calendly, whichever your leasing agents already use, so Voksha can check real availability before booking a showing. Most companies already running AppFolio or Buildium have this fully configured within 30 minutes, since the bulk of setup time is populating property and unit details rather than technical integration work. Nothing about your existing AppFolio or Buildium workflow changes for your staff, work orders still land in the same dashboard they check every day, they just show up already triaged instead of needing intake from a paper message or voicemail.