How does Voksha handle maintenance emergencies after hours?

Voksha answers 24/7 and asks your questions to identify true emergencies (flooding, no heat or AC, gas leaks, lockouts). Your on-call staff get an email and SMS alert with the unit and issue, and after-hours emergency routing on Premium sends urgent calls straight to them. Non-urgent issues are logged for the next business day.

Can it triage maintenance requests by priority?

Yes. Voksha sorts requests into emergency, urgent or routine based on the rules you set. High-priority issues get flagged right away, while routine repairs are logged so you can batch them.

Does it integrate with property management software?

Integrations come with Premium or Enterprise. AppFolio and Buildium can be set up with Voksha support, and Google Calendar or Microsoft Outlook you can connect yourself from the dashboard for showings. On Starter, you get call summaries and email and SMS alerts.

How does it help with rental inquiries and leasing?

Voksha answers questions about available units, pricing, amenities, pet policies and lease terms. It asks your pre-screening questions (income, move-in date, pets) and captures the prospect's details; on Premium, it books the showing too, so good leads don't go elsewhere.

Can it answer tenant questions without bothering property managers?

Yes. Voksha handles common tenant questions about rent payment methods, parking, amenities, lease terms and policies. Complex issues or policy exceptions are flagged and your team is alerted.

How much does a property management answering service cost with Voksha?

Starter is $14/month for 15 calls, then $1 per additional call. Premium is $99/month for 150 calls and adds booking, integrations and after-hours emergency routing. There are no per-minute charges or after-hours premiums.

Can it route after-hours maintenance emergencies?

Yes, on Premium. You define what counts as an emergency, such as a flood or a lockout. Voksha flags those calls and after-hours emergency routing sends them to your on-call maintenance team, while routine requests are logged for the morning.

Can it capture leasing leads and book showings?

Every plan answers questions about vacancies and captures prospect details 24/7. On Premium, Voksha also books showings into open times on your calendar, so leasing leads don't go cold in voicemail.

AI Receptionist for Property Management Companies · Updated Aug 2026

24/7 Tenant Support for Property Managers

Maintenance emergencies and tenant calls don't stop at 5pm. Voksha answers every tenant call 24/7, takes down maintenance requests, flags emergencies to your on-call team and captures rental leads, so you can grow your portfolio without after-hours staff.

Get started 1-888-488-1811

Property Management Companies

By the Numbers.

24/7
Answers nights, weekends and holidays: 23%
of calls arrive on weekends: Source: Voksha After-Hours Economy report; < 200 ms
Response time, on the first ring: $14/mo
Starter plan, 15 calls included

The Problem

Challenges Property Management Companies Face.

Sound familiar? You're not alone.

The Midnight Burst Pipe

Emergencies don't stop at 5pm. Answering services often just take a message; you need urgent calls to reach your on-call team fast.

Rental Lead Leakage

Many rental inquiries come in the evening. If you don't answer at 8pm, a good tenant signs with the landlord who picked up.

Showing Coordination Chaos

Juggling many units while trying to schedule viewings around agents and tenant move-outs.

The Pricey Call Center

Paying an answering service by the minute, often with after-hours rates, while tenants stay frustrated and issues stay open.

The Solution

How Voksha Solves This.

Built specifically for property management companies.

Designed for Property Management Companies

Voksha answers the calls you can't, following a script you write for your business. Booking and integrations are on Premium.

24/7 Maintenance Triage: Voksha asks your questions to spot true emergencies (flooding, no heat) and alerts your on-call staff, while logging routine requests for the morning.
Prospect Capture Around the Clock: Answer questions about pet policies and pricing 24/7 and capture prospect details; on Premium, Voksha books showings into open times.
Clear Work Order Details: Every request comes with the unit, the issue and how urgent it is. On Premium, AppFolio or Buildium can be set up with Voksha support.
Scale Units, Not Staff: Let Voksha handle the routine tenant questions so each property manager can look after more units.

Voksha for Property Management Companies

24/7

Answers nights, weekends and holidays

23%

of calls arrive on weekends

Source: Voksha After-Hours Economy report

< 200 ms

Response time, on the first ring

$14/mo

Starter plan, 15 calls included

Use Cases

How Property Management Companies Use Voksha.

See how property management companies put Voksha to work every day.

Emergency Maintenance

Flag urgent issues 24/7 (flooding, no heat, lockouts); after-hours emergency routing on Premium sends them to your on-call maintenance staff.

Rental Inquiries

Capture prospect leads and answer questions; on Premium, book showings on your calendar.

Maintenance Triage

Sort requests into emergency, urgent and routine so your maintenance team knows what to do first.

Tenant Support

Answer common questions about rent payment, amenities, parking and policies without tying up staff.

FAQ

Common Questions
About Voksha.

Get started

: Voksha answers 24/7 and asks your questions to identify true emergencies (flooding, no heat or AC, gas leaks, lockouts). Your on-call staff get an email and SMS alert with the unit and issue, and after-hours emergency routing on Premium sends urgent calls straight to them. Non-urgent issues are logged for the next business day.
: Yes. Voksha sorts requests into emergency, urgent or routine based on the rules you set. High-priority issues get flagged right away, while routine repairs are logged so you can batch them.
: Integrations come with Premium or Enterprise. AppFolio and Buildium can be set up with Voksha support, and Google Calendar or Microsoft Outlook you can connect yourself from the dashboard for showings. On Starter, you get call summaries and email and SMS alerts.
: Voksha answers questions about available units, pricing, amenities, pet policies and lease terms. It asks your pre-screening questions (income, move-in date, pets) and captures the prospect's details; on Premium, it books the showing too, so good leads don't go elsewhere.
: Yes. Voksha handles common tenant questions about rent payment methods, parking, amenities, lease terms and policies. Complex issues or policy exceptions are flagged and your team is alerted.
: Starter is $14/month for 15 calls, then $1 per additional call. Premium is $99/month for 150 calls and adds booking, integrations and after-hours emergency routing. There are no per-minute charges or after-hours premiums.
: Yes, on Premium. You define what counts as an emergency, such as a flood or a lockout. Voksha flags those calls and after-hours emergency routing sends them to your on-call maintenance team, while routine requests are logged for the morning.
: Every plan answers questions about vacancies and captures prospect details 24/7. On Premium, Voksha also books showings into open times on your calendar, so leasing leads don't go cold in voicemail.