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Property Management Companies

Does it connect to tenant screening tools like TransUnion SmartMove or RentSpree?

Avi NashVP of Growth

For Property Management Companies

Voksha connects to these screening tools at the handoff point rather than performing the screening itself, which is the correct division given FCRA requirements around consumer report consent and adverse action notices. When a prospect calls asking how to apply, Voksha explains your screening criteria, minimum credit score, income requirement, application fee, required documents, and sends them the application link tied to whichever screening tool you use, TransUnion SmartMove, RentSpree, or another provider, so the actual credit and background check happens through your existing compliant process with proper applicant consent captured at that step. Once an application is submitted and a screening result comes back, that decision stays with your leasing team, not Voksha, since approve/deny decisions based on consumer reports carry legal requirements around adverse action notices that need to come from your screening vendor or compliance workflow. Where the integration adds real value is reducing the number of calls your leasing agents field just explaining the process: "what's the application fee," "how long does screening take," "what if I have a past eviction," which are high-frequency, low-complexity questions that eat up leasing agent time without requiring their judgment. Voksha answers those consistently and sends the applicant straight to your screening portal, so your leasing team's time goes toward reviewing actual applications and handling edge cases (a prospect with a screening question that genuinely needs a judgment call) rather than repeating the same intake information to every caller who's still deciding whether to apply.

Voksha connects to these screening tools at the handoff point rather than performing the screening itself, which is the correct division given FCRA requirements around consumer report consent and adverse action notices. When a prospect calls asking how to apply, Voksha explains your screening criteria, minimum credit score, income requirement, application fee, required documents, and sends them the application link tied to whichever screening tool you use, TransUnion SmartMove, RentSpree, or another provider, so the actual credit and background check happens through your existing compliant process with proper applicant consent captured at that step. Once an application is submitted and a screening result comes back, that decision stays with your leasing team, not Voksha, since approve/deny decisions based on consumer reports carry legal requirements around adverse action notices that need to come from your screening vendor or compliance workflow. Where the integration adds real value is reducing the number of calls your leasing agents field just explaining the process: "what's the application fee," "how long does screening take," "what if I have a past eviction," which are high-frequency, low-complexity questions that eat up leasing agent time without requiring their judgment. Voksha answers those consistently and sends the applicant straight to your screening portal, so your leasing team's time goes toward reviewing actual applications and handling edge cases (a prospect with a screening question that genuinely needs a judgment call) rather than repeating the same intake information to every caller who's still deciding whether to apply.

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