Does Voksha charge per therapist or per location for a PT practice?

For Physical Therapy Clinics

No. Pricing is based on call volume, not therapist headcount, treatment rooms, or number of clinic locations. This matters for PT because therapist count does not map cleanly to phone volume; a solo therapist with a steady referral pipeline from two orthopedic surgeons might field fewer calls than a 4-therapist clinic that is actively marketing for new patients and fielding a high volume of insurance verification questions. A single-therapist practice usually fits Starter ($14/month, 15 calls included) if Voksha is only covering after-hours and lunch-hour gaps between patients. A clinic with 3-5 therapists and a front desk that gets overwhelmed during peak morning and after-work hours typically needs Premium ($99/month, 150 calls included) to cover full daytime overflow plus after-hours referral intake. If your practice operates multiple clinic locations with combined call volume, or if per-call overage on Premium starts adding up every month, Enterprise starts at $990/month with a custom call volume negotiated to your actual pattern, and includes HIPAA and GDPR compliance features relevant to a larger multi-site operation handling protected health information across locations. Because it is month-to-month with no contract, a growing PT group adding a second or third location can move up a tier as volume increases rather than pre-paying for capacity a new location has not generated yet.