How does Voksha handle PT new patient intake?

Voksha collects the details you ask for: injury type and date, symptoms, physician referral details, insurance information, previous PT and goals. Your team gets it all in a call summary before the patient arrives, so therapists can prepare.

Can it verify PT insurance benefits?

No. Voksha collects the caller's insurance details (carrier, plan and member ID) on the call and passes them to your team, so you can check coverage, authorization requirements and visit limits before the first visit.

Does it integrate with PT EMR and scheduling systems?

Integrations come with Premium or Enterprise. Google Calendar, Microsoft Outlook and Apple iCloud you can connect yourself from the dashboard; other practice software on our integrations list can be set up with Voksha support. On Starter, you get call summaries and email and SMS alerts.

How does it capture physician referrals faster?

Voksha answers every referred patient's call on the first ring, day or night, captures the referral and injury details and, on Premium, books the evaluation. Patients don't reach voicemail and call another clinic.

What happens when a client wants to change an appointment?

Voksha captures the request on the call and notifies your team immediately with the client's details and what they asked for. Changing an existing appointment is handled by your team rather than by the AI.

How much does a physical therapy answering service cost with Voksha?

Starter is $14/month for 15 calls, then $1 per additional call. Premium is $99/month for 150 calls and adds booking and integrations. There are no per-minute charges or after-hours premiums.

Can it book patients and handle insurance questions?

Every plan answers common questions from the information you provide and collects insurance details, with a clean summary sent to your team after the call. On Premium, Voksha also books appointments into open times on your calendar.

Is it privacy-aware for a healthcare practice?

Voksha is SOC 2 compliant and ISO 27001 compliant on every plan, with AES-256 encryption at rest and TLS 1.2+ in transit. HIPAA compliance with a signed BAA, GDPR and CCPA compliance, and a 99.9% uptime SLA come with the Enterprise plan (from $990/month).

AI Receptionist for Physical Therapy Clinics · Updated Aug 2026

24/7 Appointment Scheduling for PT Clinics

Injured and post-surgery patients want to get started quickly. Voksha answers 24/7, takes injury, referral and insurance details, captures change requests for your team and, on Premium, books sessions on your calendar, so your schedule fills without front desk burnout.

Get started 1-888-488-1811

Physical Therapy Clinics

By the Numbers.

24/7
Answers nights, weekends and holidays: 66%
of calls are booking requests: Source: Voksha Call Intelligence Report; $99/mo
Premium, with booking and integrations: < 200 ms
Response time, on the first ring

The Problem

Challenges Physical Therapy Clinics Face.

Sound familiar? You're not alone.

Missed After-Hours Calls

New patients call at night after an ER visit or surgery and reach voicemail.

Slow Referral Response

Referred post-op patients call around, and the clinic that answers first books them.

Overwhelmed Front Desk

During peak hours your team juggles check-ins, phones, insurance and scheduling.

Incomplete Intake

New patients arrive without injury details, insurance information or physician orders on file.

Last-Minute Cancellations

Cancellation calls come in when nobody can answer, so open slots stay empty.

Insurance Phone Time

Staff spend hours gathering coverage details that could have been collected on the first call.

Follow-Up Sessions Never Booked

Patients finish a visit without the next appointment in the diary.

The Solution

How Voksha Solves This.

Built specifically for physical therapy clinics.

Designed for Physical Therapy Clinics

Voksha answers the calls you can't, following a script you write for your business. Booking and integrations are on Premium.

24/7 Scheduling on Premium: On Premium, Voksha books initial evaluations, therapy sessions and follow-ups based on therapist availability.
New Patient Intake: Collect injury details, the referring physician and insurance information before the first visit.
Insurance Details Collected: Voksha collects the caller's carrier, plan and member ID so your team can check coverage and authorizations.
Referred Patients Answered: When a referred patient calls, Voksha answers on the first ring and captures the referral details, day or night.
Booking Confirmations: When Voksha books on Premium, patients hear the time read back and confirmed on the call.
Availability Rules: Buffers between sessions and minimum notice periods keep the diary workable when Voksha books on Premium.
Next Session Booked: When a patient calls to book their next visit, Voksha offers only open times from your calendar on Premium.

Voksha for Physical Therapy Clinics

24/7

Answers nights, weekends and holidays

66%

of calls are booking requests

Source: Voksha Call Intelligence Report

$99/mo

Premium, with booking and integrations

< 200 ms

Response time, on the first ring

Use Cases

How Physical Therapy Clinics Use Voksha.

See how physical therapy clinics put Voksha to work every day.

Appointment Booking

On Premium, schedule PT evaluations, therapy sessions and follow-ups 24/7 based on therapist availability.

New Patient Intake

Collect injury details, physician orders and insurance information before the first appointment.

Insurance Details

Collect the patient's carrier, plan and member ID so your team can check coverage and authorizations.

Referral Intake

Answer every referred patient's call and capture the referral details before they call another clinic.

FAQ

Common Questions
About Voksha.

Get started

: Voksha collects the details you ask for: injury type and date, symptoms, physician referral details, insurance information, previous PT and goals. Your team gets it all in a call summary before the patient arrives, so therapists can prepare.
: No. Voksha collects the caller's insurance details (carrier, plan and member ID) on the call and passes them to your team, so you can check coverage, authorization requirements and visit limits before the first visit.
: Integrations come with Premium or Enterprise. Google Calendar, Microsoft Outlook and Apple iCloud you can connect yourself from the dashboard; other practice software on our integrations list can be set up with Voksha support. On Starter, you get call summaries and email and SMS alerts.
: Voksha answers every referred patient's call on the first ring, day or night, captures the referral and injury details and, on Premium, books the evaluation. Patients don't reach voicemail and call another clinic.
: Voksha captures the request on the call and notifies your team immediately with the client's details and what they asked for. Changing an existing appointment is handled by your team rather than by the AI.
: Starter is $14/month for 15 calls, then $1 per additional call. Premium is $99/month for 150 calls and adds booking and integrations. There are no per-minute charges or after-hours premiums.
: Every plan answers common questions from the information you provide and collects insurance details, with a clean summary sent to your team after the call. On Premium, Voksha also books appointments into open times on your calendar.
: Voksha is SOC 2 compliant and ISO 27001 compliant on every plan, with AES-256 encryption at rest and TLS 1.2+ in transit. HIPAA compliance with a signed BAA, GDPR and CCPA compliance, and a 99.9% uptime SLA come with the Enterprise plan (from $990/month).