Is Voksha cheaper than hiring a medical answering service for our PT clinic?

For Physical Therapy Clinics

Yes, and the gap widens the more calls your clinic actually handles. Traditional medical answering services commonly charge a $200-$500/month base fee for a few hundred calls, then bill per-minute overage of $0.75-$1.50 a minute. A new patient intake call for a PT clinic runs long because the operator has to capture injury details, physician referral information, and insurance basics; a 6-8 minute intake call can cost $5-$12 on a per-minute service before the base fee. Voksha's Premium plan is $99/month for 150 calls with a flat $1/call overage regardless of how long the call runs, so a 10-minute new patient intake and a 30-second reschedule cost the same. For a clinic handling 250-300 calls a month, a per-minute answering service commonly runs $700-$1,200/month, versus roughly $99-$250/month on Voksha. The bigger functional gap is what the call actually accomplishes. A traditional answering service operator takes a message and promises a callback, which means the injured patient calling at 9pm after an ER visit still has to wait until morning for someone to actually book the evaluation. Voksha books the initial evaluation directly onto your therapist's calendar during the call, collects the injury details and referral information up front, and sends a confirmation, so the patient has an appointment before they hang up instead of a pending callback. There is no annual contract either; it is month-to-month with a 7-day money-back guarantee.