Is there a contract, or can I scale down Voksha if business slows around the holidays?

For Auto Repair Shops

No contract. Voksha runs month-to-month, so you can move from Enterprise down to Premium, or from Premium down to Starter, whenever your call volume drops. Auto repair has real but modest seasonality: many shops see a dip in the two weeks around Christmas and New Year's when people delay non-urgent work, and a bump heading into spring and early summer as customers prep for road trips and get pre-travel inspections. Even in a slower stretch, most shops keep fielding calls that matter, cold-weather battery and starting problems in January, warranty and comeback calls, and quote requests for bigger jobs like transmissions that customers have been putting off, so few shops find it worth canceling outright. The Starter plan's low $14 base with $1 overage calls is cheap enough to run through a genuinely quiet month if you want to right-size rather than fully pause. If you're testing Voksha for the first time, the 7-day money-back guarantee lets you try it against a real week or two of your actual call pattern, including whatever after-hours or weekend calls you're currently missing, before you're committed to anything. And if a cold snap or an unexpected wave of AC-related summer calls hits after you've scaled down, you can move back up to a higher plan the same day, there's no waiting for a renewal date or a call with sales. This flexibility matters more for shops with distinct busy and slow stretches than for a business with flat year-round call volume.