How do I set up Voksha to give accurate ballpark quotes over the phone?

For Moving Companies

You provide your rate structure during setup, whether that is an hourly rate per crew size (for example, two movers and a truck at a given hourly rate, or three movers at a higher rate), a flat-rate model for common move sizes like studio, one-bedroom, or three-bedroom homes, or a base rate plus mileage for long-distance jobs. Voksha uses this to generate a ballpark figure once it has gathered the caller's move size, origin and destination, and any factors that affect labor time, like stairs, long carries from the truck to the door, or extra-heavy items. This matters because modern moving customers expect some kind of cost signal immediately; a static "request a quote" web form has a bounce rate around 70 percent because people want a number, even a rough one, before they will commit to scheduling an in-home estimate, and a caller who cannot get any sense of cost on the phone often just calls the next company. The ballpark figure Voksha gives is explicitly framed as an estimate, not a binding quote, since final pricing for most moves depends on an in-home or video walkthrough to confirm inventory, which Voksha then books directly onto your calendar. You can update your rates anytime rates change, seasonally or otherwise, without needing to redo the full setup process. Movers who configure this step well typically see higher estimate-booking rates than movers who skip ballpark pricing entirely and only offer to schedule a walkthrough, because giving a number, even a range, reduces the friction of committing to the next step.