Should my moving company be on Premium or Enterprise?

For Moving Companies

Premium, at $99 a month for 150 included calls, is the right fit for most single-location local and regional moving companies, including ones running 4 to 8 trucks with a seasonal call surge in summer. It covers full-service intake, quote qualification, estimate scheduling, and calendar integration, and it includes the 200-plus language support that matters if your service area has a meaningful Spanish-speaking or other non-English-speaking customer base. Enterprise, starting at $990 a month with a custom call volume, makes sense once you are running multiple branches or franchise locations, or once your monthly call count regularly pushes well past 150 and overage charges start adding up to more than the gap between Premium and Enterprise. Enterprise is also the tier that includes HIPAA and GDPR compliance, which is not typically relevant for a residential household goods mover but becomes relevant if you also handle corporate relocation contracts for clients with data privacy requirements written into the vendor agreement, or if you move medical practices and handle any patient-adjacent paperwork as part of the job. Enterprise also supports centralized management across locations, so a multi-branch moving company can route calls to the correct branch's calendar and pricing rules rather than treating every location the same. A practical way to decide: pull your last three months of call volume, and if you are averaging comfortably under 150 answered calls a month at a single location, stay on Premium; if you are consistently over that or operating more than one branch, get an Enterprise quote.