How do I configure my service area and move-size minimums during setup?

For Moving Companies

During onboarding, you provide the zip codes, counties, or mile radius that define your actual service area, and Voksha uses that to automatically screen incoming calls before they ever reach your estimator. This directly addresses the biggest source of wasted estimator time in moving companies: roughly half of inbound calls come from people outside the area a company actually serves or from job sizes below the minimum the company is willing to take, like a single-item pickup when the business focuses on full household moves. You also set your move-size minimum, for example only taking jobs that are at least a one-bedroom apartment or a minimum dollar threshold, and Voksha politely explains that to callers who fall below it rather than passing every call through and letting your team sort it out after the fact. If you serve a primary local radius but also take long-distance jobs originating from anywhere, you can configure that distinction too, so a caller moving from three states away asking about a cross-country relocation is routed differently than someone asking about a local move outside your five-town service footprint. This filtering is adjustable after launch, not locked in at setup, so if you decide to expand your service radius for the summer season or temporarily lower your minimum job size during a slow month, you can update those settings without redoing onboarding. The result is that leads reaching your estimator's calendar are pre-qualified on geography and size, which is the single biggest driver of the "estimator fatigue" problem where staff spend half their day filtering rather than closing jobs.