What is the payback period compared to the roughly $12,000 we would spend on seasonal temp staff?

For Accounting Firms

The payback is close to immediate. Against a $12,000 seasonal temp cost, even a firm running Enterprise at $990 a month for the full four-month tax season, $3,960 total, spends roughly a third of the temp cost while gaining 24/7 coverage a single temp cannot provide (a human receptionist works one shift a day, Voksha answers around the clock, including the evening and weekend calls this industry sees heavily from business owners reviewing their finances after hours). Most firms do not need Enterprise for this comparison, though, Premium at $99 a month plus realistic overage during peak weeks typically totals $600-1,500 across the same four-month window, meaning the savings versus a $12,000 temp hire is $10,500-11,400, recovered in full within the first month of the season rather than needing to wait and see. Beyond the direct dollar comparison, the temp cost also carries risk the subscription does not: a seasonal hire might quit mid-season, need sick days during the exact weeks volume peaks, make screening errors while still learning your service menu, or simply not scale if a marketing push drives an unexpected volume spike, all of which either cost additional money to fix or result in missed calls anyway. Voksha's cost scales with actual call volume at a flat $1 overage rate rather than a fixed salary regardless of whether the temp is busy or idle on a given day, and there is no recruiting or training cycle to repeat next January, the same configuration carries over year to year with only script or routing adjustments as your service offerings change.