RingCentral · Communication · Updated Oct 2026
Add an AI Receptionist to Your RingCentral Phone System
Keep your RingCentral numbers and your phone setup. Forward calls to Voksha and every one is answered on the first ring, with a summary sent to you.
What is an AI receptionist with RingCentral?
Voksha works alongside your RingCentral phone system without changing your numbers. You forward calls from RingCentral to Voksha, for example after hours or when your team is busy, and Voksha answers on the first ring, follows your call script, captures the caller's details and sends you a call summary. When a caller needs a person, Voksha can transfer them back to a RingCentral extension. Once Voksha support has connected RingCentral, call summaries can also be sent to your RingCentral team messaging.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). RingCentral is set up with Voksha support.
How It Works
Voksha + RingCentral Together.
What happens on a call once RingCentral is connected (Premium and Enterprise plans).
After-Hours and Busy-Time Answering
Set RingCentral to forward calls to Voksha after hours or when your lines are busy. Callers talk to your AI receptionist instead of reaching voicemail, and you get their details.
Transfer to the Right Extension
Voksha finds out what the caller needs and either handles it or transfers them to the right RingCentral extension, telling your team member who is on the line and why.
Call Summary in RingCentral Messaging
After each call Voksha handles, a summary can be posted to a RingCentral team messaging channel or sent to the person who handles that kind of call.
Your Greeting and Your Questions
Voksha answers with your business name, asks the questions you set and follows your call script, so callers get the same welcome your front desk would give.
Benefits of Voksha + RingCentral.
No Phone System Changes
You do not need to port numbers or switch providers. Set up call forwarding in RingCentral and Voksha is answering in under 5 minutes.
Adds to RingCentral Instead of Replacing It
Your team keeps using RingCentral as before. Voksha simply answers the calls they cannot get to.
Every Forwarded Call Answered
Instead of a voicemail greeting, callers reach a receptionist that answers on the first ring and responds in under 200 ms, any time of day.
Transfers With Context
When Voksha passes a caller to your team, it tells them who is calling and why, so the caller does not have to repeat themselves.
Real-World Use Cases.
A Busy Medical Office
A family practice on RingCentral forwards calls to Voksha when every receptionist is on the line. Voksha takes appointment requests and refill messages so patients are not sent to voicemail. HIPAA with a BAA is available on the Enterprise plan.
After Hours for a Small Firm
A ten-person company uses RingCentral during the day but has nobody to answer in the evening. Voksha takes evening and weekend calls, captures leads and flags anything urgent for the morning.
A Shop Owner Serving Customers in Person
A small retail store forwards calls to Voksha when staff are busy with customers in the shop. Voksha answers questions about opening hours and services and passes everything else on in a summary.
No. You keep all your RingCentral numbers and set up call forwarding (for example when busy or after hours) to your Voksha number. Your callers keep dialling the number they already know.
Yes. Voksha can transfer callers to a RingCentral extension and tell the person picking up who is calling and why.
Call forwarding to Voksha works on every plan. Starter ($14/month) answers your calls, captures the caller's details and sends you a call summary. Posting summaries into RingCentral messaging is an integration, available on Premium ($99/month, 150 calls included) and Enterprise and set up with Voksha support.
Voksha can be live in under 5 minutes by forwarding your existing number. If you want summaries in RingCentral messaging, Voksha support connects that for you afterwards.
Pair RingCentral with the right Voksha setup
Other Communication Integrations
Industries that use this
Activate the
RingCentral Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the RingCentral connection with you.