Fresha · Salon & Spa · Updated Oct 2026
Fresha + Voksha: Phone Booking for Your Salon
Voksha's AI receptionist works with your Fresha account to answer every call and turn booking calls into appointments.
What is an AI receptionist with Fresha?
Voksha brings phone booking to your Fresha salon. Once Voksha support has connected your Fresha account, Voksha answers every call on the first ring, checks the availability it can see in Fresha for the service and stylist the caller wants, and creates the appointment in Fresha. Clients who would rather call than book online get the same result: a booked appointment. Change and cancellation requests are passed to your team. Calendar booking and integrations are available on Premium and Enterprise.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). Fresha is set up with Voksha support.
How It Works
Voksha + Fresha Together.
What happens on a call once Fresha is connected (Premium and Enterprise plans).
Booking on the Call
Clients who prefer calling over booking online get their appointment booked during the call, with Voksha creating the booking in Fresha.
Stylist Availability Checking
Voksha checks the open times it can see for each stylist in Fresha and offers only those, so callers aren't offered slots that are already taken.
Service-Specific Scheduling
Voksha books the service the caller asks for, and Fresha applies the duration you have set for that service.
Change and Cancellation Requests
When a client wants to move or cancel an appointment, Voksha takes the request and their details and passes it to your team so they can update Fresha.
Fresha's Own Confirmations
After Voksha books the appointment, the client gets whatever confirmation and reminder messages you already have turned on in Fresha.
Benefits of Voksha + Fresha.
Phone Bookings Without Booking Fees
Voksha doesn't add a per-booking commission to your phone bookings. You pay your Voksha plan, and the appointments land in Fresha like any other.
Convert Phone Callers to Booked Clients
Many clients still prefer to call, especially first-timers. Voksha makes sure those callers are answered and booked into Fresha.
One Calendar
Whether a client books online through Fresha or calls Voksha, the appointment ends up on the same Fresha calendar.
Nothing to Install
Voksha works by forwarding your existing number and goes live in under 5 minutes. There's nothing to install on your salon computers.
Real-World Use Cases.
First-Time Caller Who Wants to Talk
A new client found your salon on Instagram but wants to ask about services before booking. Voksha answers, describes the services you offer, and books the appointment in Fresha.
Rescheduling Request
A regular client needs to move their appointment. Voksha takes the request, their details and the day they would prefer, and passes it to your team so they can update the booking in Fresha.
Several Calls at Once
During a lunch rush, four clients call within ten minutes. Voksha answers each call at the same time, so none of them hear a busy signal or hold music.
No. Voksha doesn't charge per-booking commissions. The Fresha integration is part of Voksha Premium ($99/month, 150 calls included, then $1 per call) and Enterprise.
Voksha books the services you choose to make bookable by phone, and you can give Voksha descriptions and prices to answer callers' questions. Voksha support will go through this with you when they connect Fresha.
Voksha collects the caller's booking request, name and phone number and sends it to your team in the call summary, so you can book them in yourself.
Yes. You choose which Fresha services callers can book by phone. Consultation-only services can be set up so Voksha takes the caller's details for your team instead of booking.
Pair Fresha with the right Voksha setup
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Activate the
Fresha Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the Fresha connection with you.