What happens to the leads Voksha determines are not qualified, like renters or homes with too much shade? Do they just get discarded?
For Solar Installers
They do not have to be discarded, and most installers configure their system to capture disqualified leads rather than dropping them, since a homeowner who does not qualify today might qualify later, a renter might become a homeowner, and a shade profile a caller describes might turn out differently than assumed once your team actually looks at satellite imagery or does a proper site assessment. Voksha captures the same structured data on every call regardless of qualification outcome, so a renter who called can be logged with a note to your CRM for potential future outreach if you offer any referral program for their landlord, and a homeowner who described what sounds like heavy shade can still be logged, since self-reported shade assessments over the phone are rough estimates, not the same as an actual site visit or satellite-based shade analysis tools like Aurora's shading calculator can provide. Rather than booking every uncertain case for a full site survey, which wastes a sales rep's time on borderline calls, many installers configure a middle path, an automated or low-touch remote shade assessment using satellite tools before committing to an in-person site visit, so a call that sounds marginal gets a quick desk-based check rather than either an automatic disqualification or a full site visit. This preserves the core value of qualification, keeping your sales team focused on genuinely promising leads, while not permanently losing the data on borderline cases that a slightly more thorough look might convert. How aggressively to filter versus flag for secondary review is a configuration choice each installer makes based on how much desk-research capacity their team has.
They do not have to be discarded, and most installers configure their system to capture disqualified leads rather than dropping them, since a homeowner who does not qualify today might qualify later, a renter might become a homeowner, and a shade profile a caller describes might turn out differently than assumed once your team actually looks at satellite imagery or does a proper site assessment. Voksha captures the same structured data on every call regardless of qualification outcome, so a renter who called can be logged with a note to your CRM for potential future outreach if you offer any referral program for their landlord, and a homeowner who described what sounds like heavy shade can still be logged, since self-reported shade assessments over the phone are rough estimates, not the same as an actual site visit or satellite-based shade analysis tools like Aurora's shading calculator can provide. Rather than booking every uncertain case for a full site survey, which wastes a sales rep's time on borderline calls, many installers configure a middle path, an automated or low-touch remote shade assessment using satellite tools before committing to an in-person site visit, so a call that sounds marginal gets a quick desk-based check rather than either an automatic disqualification or a full site visit. This preserves the core value of qualification, keeping your sales team focused on genuinely promising leads, while not permanently losing the data on borderline cases that a slightly more thorough look might convert. How aggressively to filter versus flag for secondary review is a configuration choice each installer makes based on how much desk-research capacity their team has.
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