Do I need the Premium plan if I run a single-chair salon suite or a small boutique spa?

For Salons & Spas

Not necessarily. A single-chair suite operator or a two-room boutique spa with a modest client book often stays under 15 calls a day only during slow stretches, but Saturdays and pre-holiday weeks change that math fast. Start by counting your actual missed and answered calls for two weeks, most salon software including Vagaro and Boulevard shows a call log or you can check your phone carrier's call history. If you are averaging under 15 calls a day across a month, roughly 450 calls, Starter at $14 a month plus the occasional $1 overage on a busy week is the cheaper option and covers you without wasted capacity. If your suite books multiple services per client (cut plus color plus a treatment) and fields more inquiry calls about pricing and availability, or if you run partnered specials that drive spikes, you will likely cross into Premium territory at $99 a month for 150 calls. The mistake to avoid is judging plan fit by chair count alone. A one-chair suite that does high-ticket bridal and extension work can generate more phone traffic per client than a five-chair salon doing quick trims, because every bridal inquiry involves multiple calls before booking. Since there is no contract, the lowest-risk approach is to start on Starter, watch your first billing cycle for overage charges, and move to Premium only if you are consistently paying more in $1 overage fees than the $85 difference between the two tiers.