Do I need a tech-savvy staff member to set this up, or can a studio owner do it alone?

For Fitness Studios

A studio owner or manager can do it alone without IT support. The setup flow is designed for people running a business, not configuring software, and most of the fitness-specific configuration is filling in information you already know: your class schedule, membership prices, cancellation window, and which scheduling platform you use. Connecting Mindbody, Zen Planner, Glofox, Pike13, or Mariana Tek is done through each platform's standard integration or API credentials, similar to connecting any third-party app to those systems, and Voksha's onboarding walks you through where to find those credentials inside your existing platform account. You don't need to touch code, configure servers, or involve a developer. For studios with more complex needs, like a group of 3-4 locations sharing a booking system but with location-specific pricing, onboarding support can help configure the location-level logic so the AI correctly routes and answers based on which studio location the caller is asking about. The most common setup mistake studios make isn't technical, it's under-specifying pricing and policy detail upfront (for example, not clarifying that a trial class is free vs. $20, or that cancellations require 12 vs. 24 hours notice), which is a five-minute fix once noticed on a test call. Budget 15-20 minutes to do it right the first time rather than rushing it in five.