Does the Mindbody integration actually check real-time class availability, or does it work off a static schedule?

For Fitness Studios

It checks real-time availability, which is the detail that makes the integration actually useful rather than just a scripted phone tree. Voksha connects to your Mindbody, Zen Planner, Glofox, Pike13, or Mariana Tek account and queries current capacity, class roster count, waitlist status, and member credit balance at the moment of the call, not a schedule snapshot from earlier in the day. This matters in fitness specifically because class capacity changes constantly, someone cancels a spot, a waitlisted member gets bumped in, a drop-in walks in and gets scanned, and a static or cached schedule would either offer spots that are already full (creating an overbooking problem) or wrongly tell a caller a class is full when a spot just opened. The real-time check is also what prevents the double-booking risk studios worry about most: if two people call within minutes of each other for the last open spot in a popular 6pm class, the system reflects whichever booking completed first and accurately tells the second caller the class is now full, offering an alternative time instead. For member credit and package tracking, the integration reads the caller's account (once verified by name and phone number or a simple ID check) to confirm they have a valid class credit or active membership before booking, the same validation your platform already does for online self-booking, just extended to phone calls instead of requiring the caller to use the app or website themselves.