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Chiropractors

How does Voksha work across multiple chiropractic clinic locations?

Avi NashVP of Growth

For Chiropractors

Each location keeps its own configuration, its own phone number, provider schedules, appointment types, and hours, while running under a single Voksha account for the group, which gives practice leadership centralized visibility without forcing every location to operate identically. A caller to a specific clinic's number reaches that location's routing and booking rules, checking that location's live calendar rather than a shared or generic one, so a patient calling the downtown office gets booked with the downtown providers at the downtown office's actual availability. This matters for chiropractic groups specifically because locations often differ meaningfully: one clinic might run a heavier PI caseload with attorney relationships specific to that market, another might be a wellness-focused practice with different appointment types and a different new-patient intake emphasis, and a third might have extended evening hours to serve a different patient demographic. Group-level reporting, call volume, new patient capture, no-show rates, and PI case pipeline, can be viewed across all locations together on the Enterprise plan, which most multi-location chiropractic groups use given the combined call volume typically exceeds Premium's included allowance once you add up several clinics' worth of calls. Setup for each additional location follows the same 5-30 minute phone configuration as a single-clinic practice, plus practice management integration if each location runs its own instance or a shared group-wide system, ChiroTouch, Genesis, Platinum System, or Jane App, so adding a new location to an existing group account is faster than the initial setup was for the first clinic.

Each location keeps its own configuration, its own phone number, provider schedules, appointment types, and hours, while running under a single Voksha account for the group, which gives practice leadership centralized visibility without forcing every location to operate identically. A caller to a specific clinic's number reaches that location's routing and booking rules, checking that location's live calendar rather than a shared or generic one, so a patient calling the downtown office gets booked with the downtown providers at the downtown office's actual availability. This matters for chiropractic groups specifically because locations often differ meaningfully: one clinic might run a heavier PI caseload with attorney relationships specific to that market, another might be a wellness-focused practice with different appointment types and a different new-patient intake emphasis, and a third might have extended evening hours to serve a different patient demographic. Group-level reporting, call volume, new patient capture, no-show rates, and PI case pipeline, can be viewed across all locations together on the Enterprise plan, which most multi-location chiropractic groups use given the combined call volume typically exceeds Premium's included allowance once you add up several clinics' worth of calls. Setup for each additional location follows the same 5-30 minute phone configuration as a single-clinic practice, plus practice management integration if each location runs its own instance or a shared group-wide system, ChiroTouch, Genesis, Platinum System, or Jane App, so adding a new location to an existing group account is faster than the initial setup was for the first clinic.

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