Should a growing chiropractic practice start on Starter or move straight to Premium?

For Chiropractors

Check your current phone system's call log for one representative week, avoiding a holiday week, and multiply by 4.3 to estimate a monthly figure. A newly opened solo practice or a chiropractor building a cash-based or PI-focused caseload from scratch, often under 100 calls a month in the first few months, can start on the $14/month Starter plan (15 calls included, then $1/call) without much overage. A more established single-doctor or two-doctor practice with a full daytime schedule, active recall of existing patients, and a mix of insurance and PI cases typically runs 200-350 calls a month once you count reschedules, insurance questions, and after-hours pain calls, which puts the $99/month Premium plan (150 included calls, then $1/call) in the right range. The practical test: run a full billing cycle on Starter, and if your monthly bill regularly includes $40-$60 or more in overage charges, you're already paying close to Premium price without the higher included allowance, so it's time to switch. Conversely, if Premium consistently leaves 40-50 calls of headroom unused, Starter may be enough. Because billing is month-to-month with no long-term contract, there's no penalty for starting conservative and upgrading once volume data from real patient calls, not a guess, tells you which tier fits. The 7-day money-back guarantee also means you can pilot either plan against an actual week that includes a weekend, when acute pain calls spike.