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Xero · Accounting · Updated Oct 2026

Voksha + Xero

Give callers a friendly answer on billing questions and keep new contacts flowing into Xero, with an AI receptionist that answers every call.

About the Integration

What is an AI receptionist with Xero?

Once Voksha support has connected your Xero account, Voksha answers your calls on the first ring, handles general billing questions with the information you give it and takes down the caller's details and question. New callers are added to Xero as contacts, and your team gets a call summary for anything that needs a look at the account.

Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). Xero is set up with Voksha support.

How It Works

Voksha + Xero Together.

What happens on a call once Xero is connected (Premium and Enterprise plans).

  1. Invoice Questions

    Voksha takes the caller's name, invoice number and question, answers general questions about how you bill, and passes account-specific questions to your team with a call summary.

  2. Payment Questions

    Voksha tells callers how they can pay, based on what you have set up, and passes anything else to your team. On the Enterprise plan, Voksha can also take payments over the phone.

  3. New Contact Setup

    When a new client calls, Voksha collects their name, business details and billing address and creates a contact in Xero, so your team can issue the first invoice without retyping.

  4. Vendor Calls

    Supplier calls about prices, delivery charges or fees are summarised and sent to your team, so verbal agreements are written down.

Benefits

Benefits of Voksha + Xero.

Billing Calls Always Answered

Clients always reach someone about their invoices, and your accounting team is not pulled off their work to answer the phone.

Clear Notes on Every Call

Each billing call comes with a written summary, so your team knows exactly who to follow up with and why.

Simpler Contact Management

New client details go into Xero from the call, which cuts duplicate data entry.

Use Cases

Real-World Use Cases.

Small Accounting Practice

A small accounting practice uses Voksha to answer routine billing calls and take messages, so accountants can focus on client work.

Owner Who Does Their Own Books

A café owner who keeps their own books in Xero uses Voksha to handle supplier and customer billing calls, with new contacts added to Xero from the call.

FAQ

Questions about
Voksha + Xero.

The Xero integration is available on Premium ($99/month, 150 calls included) and Enterprise, and Voksha support sets it up for you. Starter ($14/month) has no integrations: it answers your calls, captures the caller's details and sends you a call summary.

No. Voksha captures what the caller needs and adds new contacts to Xero. Your team creates and sends invoices as usual.

Voksha asks the questions you choose, such as the caller's name and invoice number, and includes them in the call summary. Your team confirms the caller before discussing account details.

Activate the
Xero Integration.

Available on the Premium and Enterprise plans. Voksha support sets up the Xero connection with you.