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FreshBooks · Accounting · Updated Oct 2026

Voksha + FreshBooks

Let an AI receptionist answer billing calls around the clock and add new clients to FreshBooks, so your team stays on client work.

About the Integration

What is an AI receptionist with FreshBooks?

Built for service businesses that invoice with FreshBooks. Once Voksha support has connected your FreshBooks account, Voksha answers your calls on the first ring, handles general billing questions with the information you give it and takes down the caller's details and question. New clients are added to FreshBooks from the call, and your team gets a call summary for anything account-specific.

Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). FreshBooks is set up with Voksha support.

How It Works

Voksha + FreshBooks Together.

What happens on a call once FreshBooks is connected (Premium and Enterprise plans).

  1. Invoice Questions

    Voksha takes the caller's name, invoice number and question, answers what it can from the information you have given it, and passes the rest to your team.

  2. Payment Questions

    Voksha explains the ways clients can pay and passes anything else to your team. On the Enterprise plan, Voksha can also take payments over the phone.

  3. New Client Setup

    Voksha collects a new client's business name, email and billing address and creates a client in FreshBooks, so your first invoice is quick to send.

  4. Vendor Calls

    When suppliers call to confirm prices or charges, Voksha takes the details and sends your team a call summary.

Benefits

Benefits of Voksha + FreshBooks.

Fewer Billing Interruptions

Your team is not pulled away from client work to answer the phone; Voksha answers every call and writes up what the caller needs.

Organised Follow-Up

Every billing question arrives as a written summary with the caller's details, so your team can follow up in one go.

Easier Client Onboarding

New clients are added to FreshBooks from their first call, so you can invoice them without retyping their details.

Use Cases

Real-World Use Cases.

Small Creative Studio

A three-person design studio uses Voksha with FreshBooks so clients always reach someone about invoices while the team stays on project work.

Local Professional Services

A small consultancy or coaching practice uses Voksha to answer billing calls and pass follow-ups to the owner with clear notes.

Freelance Professionals

A freelancer uses Voksha so clients can call about invoices without breaking up deep work, and new clients are added to FreshBooks from the call.

FAQ

Questions about
Voksha + FreshBooks.

The FreshBooks integration is available on Premium ($99/month, 150 calls included) and Enterprise, and Voksha support sets it up for you. Starter ($14/month) has no integrations: it answers your calls, captures the caller's details and sends you a call summary.

No. Voksha captures what the caller needs and passes it to your team in a call summary. Your team creates and sends invoices in FreshBooks.

Voksha asks for the caller's name, business and email and includes them in the call summary, so your team can find the right client in FreshBooks.

Activate the
FreshBooks Integration.

Available on the Premium and Enterprise plans. Voksha support sets up the FreshBooks connection with you.