Shepherd Veterinary Software · Veterinary · Updated Oct 2026
Voksha + Shepherd Veterinary Software
Pair Shepherd with a receptionist that answers every call on the first ring, books pet appointments and takes prescription requests around the clock.
What is an AI receptionist with Shepherd Veterinary Software?
Voksha answers your vet clinic's calls 24/7 and, once Voksha support has connected Shepherd Veterinary Software, works with your practice software to book visits. Voksha checks the availability it can see in Shepherd, books the pet with the right vet for the reason given, and adds new clients and pets. Emergency calls follow your rules, refill requests are passed to the vet, and a summary of every call is sent to your team. It feels like talking to a well-informed clinic receptionist, any time of day. The Shepherd integration is available on the Premium and Enterprise plans.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). Shepherd Veterinary Software is set up with Voksha support.
How It Works
Voksha + Shepherd Veterinary Software Together.
What happens on a call once Shepherd Veterinary Software is connected (Premium and Enterprise plans).
Pet Appointment Scheduling
Voksha offers the openings it can see in Shepherd, takes the reason for the visit, and books the appointment with the right vet, reading the details back before the call ends.
Vaccine and Wellness Visits
When an owner calls because their pet is due for vaccines or a check-up, Voksha books the visit during the same call.
Emergency Calls
Emergency callers are asked the questions you choose about the pet and its symptoms, and Voksha follows your rules: transfer to your team, the nearest emergency hospital, or an urgent appointment in Shepherd.
Prescription Refill Requests
Pet owners can ask for refills by phone. Voksha takes the details and passes the request to the vet for approval, and your team lets the owner know when it is ready.
Benefits of Voksha + Shepherd Veterinary Software.
Set Up for You
Voksha support connects Shepherd for you, so your team does not have to configure anything technical.
Loyal Clients
Pet owners who get a quick, friendly answer every time they call are more likely to stay with your clinic, even when a competitor opens nearby.
Consistent on Busy Days
Every call follows the same professional script however busy the clinic is, so your reputation holds up during rushes and short-staffed days.
Real-World Use Cases.
New Clinics
A newly opened clinic built on Shepherd adds Voksha from day one, so it sounds professional on the phone before it has a full front-desk team.
Growing Practices
A busy practice uses Voksha to handle more calls without hiring more front-desk staff, keeping costs in check as the client list grows.
Fear-Free and Low-Stress Practices
Clinics focused on calm visits use Voksha to take the phones away from the front desk, cutting down the constant ringing that stresses both animals and staff.
Voksha support connects your Shepherd account for you during setup. The Shepherd integration is available on Premium ($99/month, 150 calls included) and Enterprise. Starter does not include integrations or booking: it answers every call, captures the caller's details and sends you a call summary.
On the Enterprise plan, Voksha can place reminder calls for appointments that are already scheduled. Any reminders your clinic already sends from Shepherd keep working as they do today.
Voksha looks after the phone, and Shepherd's own communication tools keep doing their job. Your team gets a summary of every call, so they know what each client asked for.
Pair Shepherd Veterinary Software with the right Voksha setup
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Activate the
Shepherd Veterinary Software Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the Shepherd Veterinary Software connection with you.