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Resy · Restaurant & POS

Resy + Voksha: Elevated Phone Reservations for Elevated Restaurants

Your restaurant uses Resy because you care about the guest experience. Voksha ensures that experience extends to every phone call - with AI that books reservations, handles modifications, and represents your brand.

About the Integration

What is Resy?

Resy powers reservations for some of the most sought-after restaurants in the world. The Voksha + Resy integration ensures that phone callers receive the same curated experience as guests who book through the Resy app. Voksha accesses your Resy reservation inventory in real time, understands your seating configurations and service windows, and books reservations that match your restaurant's specific pacing requirements. For high-demand restaurants, Voksha can also manage notify-me lists and cancellation pickups.

How It Works

Voksha + Resy Together.

Automated workflows that connect every call to your Resy account.

  1. Phone Reservation Booking

    Voksha accesses your Resy availability including specific table types, patio seating, and bar reservations, to book the caller's ideal dining experience.

  2. Waitlist and Notify Management

    For fully booked nights, Voksha adds callers to your Resy notify list so they're alerted when a cancellation opens up a table.

  3. Menu & Experience Details

    Voksha shares details about your tasting menus, prix fixe options, wine pairings, and seasonal programs to help callers decide on their dining experience before booking.

  4. Reservation Modification

    Guests calling to adjust their reservation - changing the time, adding guests, or requesting a different table type - have their Resy booking updated in real time.

  5. Event & Private Dining Booking

    Private dining room requests, chef's table bookings, and buyout inquiries are handled with full detail collection and routed to your events team through Resy's event management tools.

Benefits

Benefits of Voksha + Resy.

Brand-Aligned Phone Experience

Resy-powered restaurants invest heavily in brand and experience. Voksha's natural, professional tone matches that investment on the phone channel.

Pacing-Aware Reservations

Voksha respects your Resy pacing rules, never overbooking a service window or stacking too many covers in a single time slot.

Capture High-Value Phone Reservations

For restaurants where a single dinner cover exceeds $200, a missed phone call can mean hundreds in lost revenue. Voksha captures every one.

Fast Cancellation Recovery

When a reservation cancels, Voksha can immediately reach out to guests on the notify list, filling the table before the revenue is lost.

Use Cases

Real-World Use Cases.

Fully Booked Saturday Night

A caller wants a table Saturday at 8 PM but you're fully booked. Voksha adds them to your Resy notify list, offers an alternative 9:30 PM slot at the bar, or suggests a different night - keeping the guest engaged instead of losing them entirely.

Anniversary Dinner Planning

A guest calls to book a special anniversary dinner. Voksha books a prime table through Resy, notes the occasion, recommends the chef's tasting menu with wine pairing, and ensures the special request is flagged for your front-of-house team.

Concierge Booking for Hotel Guest

A hotel concierge calls on behalf of a guest to secure a reservation. Voksha handles the multi-party booking professionally, confirming all details with the concierge and creating the reservation in Resy under the guest's name.

FAQ

Questions about
Voksha + Resy.

Yes. Voksha reads your Resy table inventory including indoor, patio, bar, chef's table, and private dining room options. Callers can request specific seating and Voksha books accordingly.

Yes. When a requested time is unavailable, Voksha can add the guest to your Resy notify list. If a cancellation occurs, the guest is automatically notified to claim the open table.

For restaurants that require deposits or prepaid tickets through Resy, Voksha informs the caller of the requirement and directs them to complete payment through Resy's secure link.

Absolutely. Voksha's tone and behavior are fully customizable. Fine dining restaurants configure Voksha to match their specific language, formality level, and hospitality standards.

Activate the
Resy Integration.

Available with every Voksha plan. Get custom AI workflows, dedicated onboarding, and direct Resy connectivity.