OpenTable · Restaurant & POS · Updated Oct 2026
OpenTable + Voksha: Phone Reservations Covered
OpenTable handles your online reservations. Voksha answers your phone and books the callers, so phone guests are not left to voicemail.
What is an AI receptionist with OpenTable?
Voksha is an AI receptionist that answers your restaurant phone on the first ring. Once Voksha support has connected OpenTable, Voksha checks the availability it can see in OpenTable, confirms party size and time with the caller and creates the reservation, so it sits alongside your online bookings. After-hours callers get the same service instead of voicemail. Change and cancellation requests are passed to your team with the caller's details.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). OpenTable is set up with Voksha support.
How It Works
Voksha + OpenTable Together.
What happens on a call once OpenTable is connected (Premium and Enterprise plans).
Phone Reservation Booking
Callers give their preferred date, time and party size. Voksha checks the availability it can see in OpenTable and books the table before the call ends.
Alternative Times and Waitlist
When the requested time is full, Voksha offers other open times or takes the caller's details for your host to add to the waitlist.
Menu & Specials Questions
Voksha shares your menu highlights, tasting menu details and seasonal specials from the information you give it, for callers who want to know more before booking.
Change and Cancellation Requests
Guests who want to change party size, time or date, or cancel, have their request and details passed to your team so they can update the reservation in OpenTable.
Event & Party Requests
Large party and private dining requests are captured with full details and sent to your events team to follow up.
Benefits of Voksha + OpenTable.
Phone and Online Bookings Together
Phone reservations Voksha books are created in OpenTable, so your host sees them next to online bookings.
OpenTable's Own Confirmations
Reservations created in OpenTable can get the same confirmation emails OpenTable already sends for online bookings, depending on your OpenTable settings.
Serve Guests Who Prefer to Call
Many guests, especially regulars and older diners, still like to call. Voksha turns those calls into reservations your team can manage in one place.
Let Your Host Focus on Service
During peak hours your host is seating guests. Voksha keeps the phone from pulling them away.
Real-World Use Cases.
Valentine's Day Reservation Calls
The week before Valentine's Day the phone does not stop. Voksha answers each call, books open tables in OpenTable and offers other times when prime slots are gone, without your host spending hours on the phone.
Regular Guest Booking Their Usual Table
A regular calls to book their usual Thursday table. Voksha books the time they ask for and notes any special requests for your team.
Visitor Planning a Dinner
A traveller calls to ask about your restaurant. Voksha describes the dining experience and tasting menu from your details and books the reservation in OpenTable.
Yes. Once Voksha support has connected OpenTable, reservations Voksha books are created in OpenTable, so your team sees them with your other bookings.
Voksha takes the change or cancellation request, with the caller's name and booking details, and passes it to your team so they can update OpenTable.
Tell Voksha how you handle walk-ins and held tables. It can offer those options to callers or take their details for your host to confirm.
Integrations, including OpenTable, are available on Premium ($99/month, 150 calls included) and Enterprise. Starter ($14/month) answers every call, captures the caller's details and sends you a call summary, but it does not book tables.
Pair OpenTable with the right Voksha setup
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Activate the
OpenTable Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the OpenTable connection with you.