Open Dental · Dental · Updated Oct 2026
Open Dental Meets Friendly, Round-the-Clock Call Handling
Voksha answers every call on the first ring, books patients into the openings it can see in Open Dental, and adds new patients for your team, once Voksha support has connected your account.
What is an AI receptionist with Open Dental?
Voksha answers your dental practice's phone 24/7. Once Voksha support has connected Open Dental, Voksha looks up returning patients, checks the availability it can see in your provider schedules, and books the appointment the caller chooses. For new patients it asks your intake questions and adds their details to Open Dental. It captures insurance carrier, plan and member ID for your team to check, passes reschedule and cancellation requests to your front desk, and sends you a summary of every call. The Open Dental integration is available on the Premium and Enterprise plans.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). Open Dental is set up with Voksha support.
How It Works
Voksha + Open Dental Together.
What happens on a call once Open Dental is connected (Premium and Enterprise plans).
Patient Appointment Scheduling
Voksha offers the open slots it can see in Open Dental, follows the appointment types and provider rules you set, and books the visit during the call.
Insurance Details for Your Team
When a caller gives their insurance information, Voksha captures the carrier, plan and member ID and passes it to your team to check coverage.
Reschedule and Cancellation Requests
Patients who need to move or cancel a visit can call any time. Voksha takes the request with their details and passes it to your front desk to update Open Dental.
New Patient Intake
New callers are walked through a short, friendly intake where Voksha captures their contact details, insurance information and how they heard about you, then adds them to Open Dental before booking their first appointment.
Benefits of Voksha + Open Dental.
Your Rules, Your Schedule
You decide which appointment types, lengths and providers Voksha can book, so it fits the way your practice already runs Open Dental.
Affordable for Growing Practices
Practices that chose Open Dental to keep costs sensible get the same from Voksha: professional call handling around the clock for far less than a full-time receptionist.
Consistent Patient Experience
Every caller gets the same professional, thorough experience whether they call at 9 AM on a Tuesday or 9 PM on a Saturday.
Room to Grow
If you open a second office, the Enterprise plan lets Voksha cover several locations and route callers to the right one.
Real-World Use Cases.
After-Hours New Patient Booking
A patient finds your practice online at 10 PM and calls to book. Voksha answers, takes their details and Delta Dental plan information for your team, adds them to Open Dental and books a new patient exam for the next morning opening it can see.
Busy Monday Morning
The phones light up first thing on Monday while your team is checking patients in. Voksha answers every call at once, books the routine visits and sends the rest to your team as call summaries.
Same-Day Emergency Fit-In
A patient calls with severe pain. Voksha takes their details, offers a same-day emergency slot it can see in Open Dental or transfers the call to your team, and sends an alert so the treating dentist knows who is coming in.
Voksha support connects your Open Dental account for you during setup. You do not need to configure anything technical yourself. The integration is available on the Premium and Enterprise plans.
Yes. During setup, you choose which appointment types, lengths and providers Voksha can book. You keep full control over what it can and cannot schedule.
Voksha support checks how your Open Dental is set up, whether on your own server or hosted, and confirms what the connection can do for your practice before go-live.
If Voksha cannot reach Open Dental, it still answers the call, takes a detailed message with the caller's name, number and reason for calling, and alerts your staff to follow up.
Pair Open Dental with the right Voksha setup
Industries that use this
Activate the
Open Dental Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the Open Dental connection with you.