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Dentrix · Dental

Never Miss a Patient Call with Dentrix + Voksha

Voksha's AI receptionist connects directly to your Dentrix practice management system, booking appointments, verifying insurance eligibility, and managing your recall list - all from a single phone call.

About the Integration

What is Dentrix?

The Voksha + Dentrix integration allows your AI phone receptionist to read and write directly to your Dentrix database in real time. When a patient calls, Voksha identifies them by name or phone number, pulls up their chart, checks provider availability, and books or reschedules appointments without any staff intervention. It also triggers insurance eligibility checks and updates recall statuses automatically.

How It Works

Voksha + Dentrix Together.

Automated workflows that connect every call to your Dentrix account.

  1. Patient Appointment Scheduling

    Voksha checks open slots in your Dentrix schedule, matches the patient's preferred provider and time, and confirms the booking - all during the phone call.

  2. Insurance Verification

    When a new or returning patient calls, Voksha collects their insurance details, submits a real-time eligibility check through Dentrix, and communicates coverage information back to the caller.

  3. Recall & Hygiene Reminders

    Voksha proactively contacts patients on your Dentrix recall list, offers them available hygiene appointment slots, and books cleanings without staff follow-up.

  4. New Patient Intake

    First-time callers are guided through demographic and insurance data collection, which Voksha writes directly into a new Dentrix patient record before scheduling their first visit.

Benefits

Benefits of Voksha + Dentrix.

Reduce Front Desk Workload

Your team spends less time on the phone handling routine scheduling and insurance questions, freeing them to focus on in-office patient care.

Fewer Missed Appointments

Automated recall outreach and instant booking reduce no-shows and keep your hygiene chairs full throughout the day.

Faster Insurance Turnaround

Real-time eligibility checks eliminate the back-and-forth of manual verification, so patients know their coverage before they arrive.

24/7 Scheduling Availability

Patients can call after hours, on weekends, or during lunch breaks and still get appointments booked directly into Dentrix.

Use Cases

Real-World Use Cases.

New Patient Calls During Lunch Hour

A prospective patient calls while the front desk is at lunch. Voksha answers, collects their information, verifies insurance through Dentrix, and books a new patient exam with their preferred provider - all before the staff returns.

Overdue Recall Appointments

Voksha identifies patients who are 6+ months overdue for a cleaning in your Dentrix recall list, calls them during business hours, and schedules hygiene appointments into open slots without any manual outreach from your team.

Emergency Dental Scheduling

A patient calls at 7 AM with a broken tooth. Voksha checks same-day availability in Dentrix, finds an emergency slot with the on-call dentist, books the appointment, and sends the patient a confirmation - all before your office opens.

FAQ

Questions about
Voksha + Dentrix.

Yes. On the Enterprise plan, Voksha reads and writes to your Dentrix database through a secure local integration agent. Appointments, patient demographics, and recall statuses are updated in real time.

Voksha supports Dentrix G6 and later, including Dentrix Ascend. Our integration team works with your IT provider to configure secure connectivity during onboarding.

Absolutely. Voksha understands provider-specific schedules, operatory assignments, and appointment type durations so it books the right provider in the right chair at the right time.

Yes. All data transmitted between Voksha and Dentrix is encrypted in transit and at rest. Voksha signs a Business Associate Agreement (BAA) with every dental practice on the Enterprise plan.

Activate the
Dentrix Integration.

Available with every Voksha plan. Get custom AI workflows, dedicated onboarding, and direct Dentrix connectivity.