Eaglesoft · Dental · Updated Oct 2026
Eaglesoft + Voksha: Smarter Dental Practice Phones
Voksha answers patient calls on the first ring, books visits into the openings it can see in Eaglesoft, and helps keep your chairs booked, once Voksha support has connected your account.
What is an AI receptionist with Eaglesoft?
Voksha connects your phone line to your Eaglesoft practice software so every patient call ends in something useful. Once Voksha support has connected Eaglesoft, Voksha checks the availability it can see in your schedule, books appointments using the appointment types and lengths you have set up, including time for x-rays, and adds new patients' details. It captures insurance carrier, plan and member ID for your team to check, passes reschedule and cancellation requests to your front desk, and sends a summary of every call. The Eaglesoft integration is available on the Premium and Enterprise plans.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). Eaglesoft is set up with Voksha support.
How It Works
Voksha + Eaglesoft Together.
What happens on a call once Eaglesoft is connected (Premium and Enterprise plans).
Patient Appointment Scheduling
Voksha finds openings in your Eaglesoft schedule that fit the requested procedure length and provider, and books the appointment with the patient on the call.
Insurance Details for Your Team
Voksha captures the caller's insurance carrier, plan and member ID and passes them to your team so they can check coverage before the patient arrives.
Reschedule and Cancellation Requests
When a patient needs to change or cancel an appointment, Voksha takes the request with their details and passes it to your front desk to update Eaglesoft.
New Patient Intake
Voksha asks your intake questions, adds the new patient to Eaglesoft, and books a new patient exam using the appointment type you have set up for it, x-ray time included.
Benefits of Voksha + Eaglesoft.
The Right Appointment Length
Voksha books the appointment types you have set up, so visits that need x-rays or longer procedures get the time they need.
Works Alongside Your Eaglesoft Setup
Your team keeps using Eaglesoft exactly as they do today. Voksha answers the phone and adds bookings and new patients for them.
Easy to Book the Next Step
Patients who call to schedule their next treatment visit get answered and booked at any hour, instead of putting it off after hitting voicemail.
No More Hold Music
Patients reach Voksha right away instead of waiting on hold, so fewer callers give up and hang up.
Real-World Use Cases.
Crown Seat Scheduling
A patient who had impressions taken last week needs to book their crown seat. They call after hours, and Voksha finds a slot in Eaglesoft with enough time for the procedure and books it.
Cleanings for a Family of Four
A parent calls to book cleanings for the whole family. Voksha looks for back-to-back hygiene openings in Eaglesoft, books all four appointments on the same day and reads the times back on the call.
Weekend Emergency Call
A patient calls on Saturday evening with a lost filling. Voksha asks your emergency questions, books the earliest Monday emergency slot it can see in Eaglesoft, and shares the after-care guidance you have approved.
Voksha support checks your Eaglesoft version and setup when they connect it for you, and lets you know before go-live if anything needs attention.
Yes. You tell Voksha which appointment types it can book and how long each one is, including any x-ray time, and it books the matching openings it can see in Eaglesoft.
Voksha is SOC 2 compliant and ISO 27001 compliant on every plan, and data is encrypted in transit and at rest. HIPAA with a Business Associate Agreement (BAA) is available on the Enterprise plan.
Yes, on the Enterprise plan. Practices with several offices can have Voksha route callers to the right location and book within that office's schedule.
Pair Eaglesoft with the right Voksha setup
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Activate the
Eaglesoft Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the Eaglesoft connection with you.