How does Voksha prevent social engineering attacks?

Voksha includes security protection on every plan against social engineering, a real concern for any phone system.

What is social engineering in this context?
Someone may call your business and try to trick the receptionist into revealing private information, such as customer details, business finances, employee details, or passwords.

How Voksha protects against it:

1. 1Information boundaries: Voksha only shares information you allow. It will not reveal data outside that scope, however the question is phrased.

1. 1Spotting manipulation: Voksha is built to recognize common tricks:

1. 1Caller privacy: One caller's information is never shared with another caller.

1. 1Call records: Every call has a transcript, so you can review anything suspicious.

Track record:
Guardrails held on 99.96% of calls in Voksha's call intelligence report (1,000,000+ calls analyzed).