Security & Privacy
How does Voksha encrypt call data?
Quick Answer
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256. Every plan is SOC 2 compliant and ISO 27001 compliant.
Voksha uses standard, strong encryption at every layer.
Encryption in transit
- TLS 1.2+ for all data transmission
- Encrypted voice calls
Encryption at rest
- AES-256 encryption for stored data
- Encrypted storage for call recordings, transcripts, and contact details
- Encrypted backups
What is encrypted
- Call audio recordings
- Call transcripts
- Caller phone numbers and contact details
- Business configuration and settings
- Integration credentials
Infrastructure
- Hosted in North American data centers
- Network isolation between customers
- Automated vulnerability scanning
- Security monitoring
- Customers notified within 72 hours of any breach
Compliance
- Every plan: SOC 2 compliant and ISO 27001 compliant
- Canadian businesses: PIPEDA and Quebec Law 25 compliant, with Canadian data storage
- Enterprise plan: HIPAA with BAAs, GDPR and CCPA compliance, and a 99.9% uptime SLA
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