Security & Privacy Protection · Updated Oct 2026
Your First Line of Defense Against Phone Scams
Scammers call small businesses pretending to be suppliers, banks, or the owner's family, hoping someone gives away a number or an email. Voksha follows your rules on every call and only shares what you've approved.
Why Businesses Choose Voksha.
A convincing caller asks for 'the owner's cell phone', 'the accounting email', or a client's appointment time, and a busy or new staff member hands it over. Small businesses are frequent targets because the person answering the phone is usually doing three other jobs at once.
Benefits
How Voksha
Solves This.
Everything you need to transform your phone system.
Trained to Spot Phone Scams
Voksha is built to recognize common tricks like pretending to be a supplier, a bank, or the boss, and to stick to the information you've approved however hard the caller pushes.
Private Information Stays Private
Owner's personal number? Staff schedules? Client details? You decide what Voksha may share, and it declines the rest politely, even when asked directly.
The Same Rules on Every Call
Busy mornings, late nights, and holidays all get the same rules. Voksha doesn't make 'just this once' exceptions because a caller sounds stressed.
Suspicious Calls Flagged to You
Calls that look like a scam are noted in the call summary, so you can see who called and what they asked for.
Security on Every Plan, Compliance on Enterprise
Voksha is SOC 2 compliant and ISO 27001 compliant on every plan, with AES-256 encryption at rest and TLS 1.2+ in transit. HIPAA with BAAs, GDPR, and CCPA support are available on the Enterprise plan.
Check Before Passing On
You can have Voksha ask for details such as a callback number and the reason for the call before taking a message for a sensitive request.
Simple.
Automated. Effective.
Caller Asks for Something Sensitive
Someone calls asking for the owner's cell, staff schedules, client information, or account details.
Voksha Checks Your Rules
Voksha compares the request with the information you've approved it to share.
Shares, Declines, or Takes a Message
Approved information is shared. Anything else is politely declined, and the caller's details and request are taken as a message for you.
You See What Happened
The call summary shows who called and what they asked for, and you get an email after the call with an optional text alert.
Perfect For
Built for Your Business.
Businesses that need security & privacy protection.
Common ones include callers pretending to be an employee, client, supplier, bank, or the owner; callers using urgency or pressure; and callers who use one detail they already know to get more. Voksha is trained to recognize these tactics and to stick to the information you've approved.
You decide. Typical settings keep private: staff personal phone numbers and schedules, the owner's personal details, financial information, client and customer details, passwords or access codes, and anything you mark as confidential. You can change the list at any time.
Voksha doesn't hand over sensitive information on the strength of a claim. It takes the caller's name, organization, callback number, and reason for calling as a message, so you can check the number yourself before calling back.
Voksha is trained to recognize pressure tactics such as false urgency ('this is an emergency'), authority ('I'm the owner'), and false familiarity ('your colleague told me to call'). It stays polite and sticks to your rules.
The call is logged with the caller's number and what they asked for, and you get the summary by email after the call with an optional text alert. You can review the call afterwards.
HIPAA with a signed business associate agreement (BAA), GDPR, and CCPA are available on the Enterprise plan. Starter and Premium don't include a BAA. Every plan is SOC 2 compliant and ISO 27001 compliant, with AES-256 encryption at rest and TLS 1.2+ in transit.
Yes. You can set what Voksha should do for urgent calls, for example taking full details and alerting your on-call person straight away, while still keeping private information private.
Training helps, but busy, tired, or new staff can make exceptions under pressure. Voksha applies the same rules on every call, day or night. It doesn't replace your judgment; it gives you a consistent first line of defense and a record of what was asked.
Yes. You can have Voksha ask for the caller's name, organization, reason for calling, and callback number before taking a message for the owner, the accountant, or anyone else you choose.
Every call has a summary with the time, the caller's number, what was asked, and what Voksha did. Enterprise customers who need compliance reporting, such as for HIPAA, can discuss it with the Voksha team.
Explore Security & Privacy Protection for your team
Start Using
Security & Privacy Protection.
Join 1,200+ local businesses in the US, Canada and the UK using Voksha. Live in under 5 minutes by forwarding your existing number.