How long does setup take, and does it work with the phone number already on my tow trucks?

For Towing Services

Setup takes about 5 to 30 minutes and keeps your existing business number exactly as it is on your trucks, invoices, and Google Business Profile. Towing companies typically set up call forwarding on their current landline, VoIP line, or cell-based dispatch number, either full-time for round-the-clock coverage or selectively, such as forwarding only after hours or only when the office line is busy or unanswered after a few rings. During onboarding you provide your service area and radius, your standard hook-up and mileage rates if you want Voksha to give ballpark pricing, the tow types you handle (light-duty, medium-duty, heavy-duty and semi, flatbed for AWD and luxury vehicles), and your driver dispatch contacts so calls route to the right truck or on-call rotation. Many shops start by forwarding only overnight and weekend calls, the hours when a live person is hardest to staff, then expand to full-time forwarding once they see calls landing correctly and drivers getting job details on their tablets without delay. There is no hardware install and no number port required, which matters for a towing company that has spent years building recognition around one number painted on the truck doors. Because the process is self-serve, a shop can go from signing up in the morning to live call answering by that afternoon, and the 7-day money-back guarantee means you can run it through a real week, including at least one busy weekend, before deciding whether to keep after-hours forwarding on permanently.