What is actually included in the Premium plan for a towing company?
For Towing Services
Premium is $99 a month and includes 150 answered calls, with additional calls billed at $1 each beyond that. For a towing company, every one of those 150 calls gets full AI receptionist handling: 24/7 answering so a 3 AM highway breakdown gets picked up on the first ring instead of routed to voicemail, vehicle-specific qualification that captures whether the job needs a flatbed for an AWD car or a standard wheel-lift for a sedan, GPS location and vehicle make and model capture before the truck rolls, and automatic ETA communication to reduce the caller's temptation to hang up and call the next tow company listed on Google. Premium also covers the 200-plus languages Voksha handles, which matters in metro areas and along interstate corridors where a meaningful share of stranded drivers, including tourists and long-haul trucking crews, do not speak English as a first language. It integrates with major CRMs including Salesforce and HubSpot as well as dispatch and field service tools, so job details land directly on your driver's tablet and your dispatch dashboard instead of requiring a manual radio call. What Premium does not include is the HIPAA and GDPR compliance tier, which lives on Enterprise; most towing operations do not need HIPAA since they are not handling protected health information, but a towing company holding a municipal or hospital campus contract with strict data-handling clauses should evaluate whether Enterprise is the better fit. Billing stays month-to-month with no long-term contract, so a seasonal dip in call volume never leaves you overpaying.
Premium is $99 a month and includes 150 answered calls, with additional calls billed at $1 each beyond that. For a towing company, every one of those 150 calls gets full AI receptionist handling: 24/7 answering so a 3 AM highway breakdown gets picked up on the first ring instead of routed to voicemail, vehicle-specific qualification that captures whether the job needs a flatbed for an AWD car or a standard wheel-lift for a sedan, GPS location and vehicle make and model capture before the truck rolls, and automatic ETA communication to reduce the caller's temptation to hang up and call the next tow company listed on Google. Premium also covers the 200-plus languages Voksha handles, which matters in metro areas and along interstate corridors where a meaningful share of stranded drivers, including tourists and long-haul trucking crews, do not speak English as a first language. It integrates with major CRMs including Salesforce and HubSpot as well as dispatch and field service tools, so job details land directly on your driver's tablet and your dispatch dashboard instead of requiring a manual radio call. What Premium does not include is the HIPAA and GDPR compliance tier, which lives on Enterprise; most towing operations do not need HIPAA since they are not handling protected health information, but a towing company holding a municipal or hospital campus contract with strict data-handling clauses should evaluate whether Enterprise is the better fit. Billing stays month-to-month with no long-term contract, so a seasonal dip in call volume never leaves you overpaying.
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