Would I be better off hiring a part-time assistant or transaction coordinator instead of using Voksha?

For Real Estate Agents

They solve different problems, and a lot of agents eventually use both rather than choosing one. A transaction coordinator (TC) manages paperwork, deadlines, and closing logistics once you're already under contract, they don't typically answer your incoming buyer calls or field listing inquiries during an open house. A part-time assistant who does answer phones costs meaningfully more than Voksha: even a modest 20 hours/week at $20 to $25/hour runs $1,600 to $2,000/month before payroll tax, and a human assistant still can't answer calls 24/7, they have their own hours, sick days, and can't be in two places when you're both out showing houses simultaneously. Voksha's Premium plan at $99/month covers your phone answering specifically, is available for every call regardless of hour (covering the 60% of real estate activity that happens outside 9-5), and never takes a day off during your busiest listing season. The realistic setup for a growing agent or small team is Voksha handling first-contact call answering, qualification, and showing scheduling around the clock, freeing up a part-time assistant or TC (if you have one) to focus on higher-judgment work like contract review, closing coordination, and marketing rather than being tied to a phone that might ring at 7pm on a Saturday. For a true solo agent without the deal volume to justify assistant payroll yet, Voksha alone covers the phone-answering gap that would otherwise force you to choose between missing calls and hiring help you can't fully afford.