Am I locked into a contract, or can I cancel if it doesn't work out for my business?

For Real Estate Agents

There is no long-term contract on any plan, billing is month-to-month, so you can cancel whenever you want without an early-termination fee or a locked commitment. This matters specifically for real estate because agent income and call volume are lumpy and unpredictable, a great quarter with three closings and heavy call volume can be followed by a slower one, and being locked into a 12-month software contract sized for your busiest month is a bad fit for how the business actually runs. On top of the month-to-month structure, there's a 7-day money-back guarantee, so you can put it through a real test, a weekend of open houses, a batch of Zillow leads coming in after hours, an actual showing booked through your calendar integration, and get a refund if it genuinely doesn't fit your workflow rather than committing blind based on a demo. In practice, most agents who cancel do so because their business model shifted (for example, moving to a team where a colleague handles all the phone answering) rather than because the product didn't work, and switching between Starter and Premium as your call volume changes month to month is a plan change, not a cancellation, so you're not stuck overpaying during a slow season or underpaying (and hitting more overage) during a hot one. If you do cancel, call forwarding reverts to however you had it set up before, so there's no disruption risk to your existing phone number.